IT Cooling Customer Program Manager

STÄUBLI

Experience: 5+ yrs
Location: Duncan, South Carolina, United States
Job type: Full-time

Required skills

Office 365
Business software
Collaborative tools

About the role

Company Description:

Stäubli is a value driven technological solutions provider with four dedicated activities: Electrical Connectors, Fluid Connectors, Robotics and Textile. We strive for innovation and excellence and are market leaders in many industrial segments. Stäubli guarantees high quality, reliability, and performance - our strong basis for the trusted partnership with our customers worldwide.

Job Description:

Job Function:

The IT Cooling Customer Program Manager will be responsible to lead the coordination and execution of strategic customer projects from development to production, ensuring alignment with technical, commercial, and scheduling expectations. Collaborate with cross-functional teams to manage milestones, resolve challenges, and maintain clear communication with stakeholders. Drive project success by delivering high-quality results on time and within budget while supporting strategic business goals.

Responsibilities and Objectives:

Ensure the main interface between the company and the program/project teams of strategic customers

Coordinate several simultaneous projects throughout their life cycle (development, qualification, production ramp-up)

Ensure that projects meet quality, cost, deadline, performance requirements and are in compliance with the customer's technical, commercial and planning expectations

Lead regular program review meetings with the customer to track milestones, risks and deliverables

Coordinate the cross-functional Engineering, Operations, Supply Chain, Quality and Product Management teams

Drive the resolution of technical, procurement or planning issues

Maintain clear program plans, schedules and risk analyses

Monitor project milestones, budgets and deliverables

Collaborate with the Global Account Manager to ensure alignment between business strategy and project execution. Programs

Support strategic discussions through program statuses, forecasts and operational analyses

Contribute to identifying opportunities to develop collaboration with the client

Provide structured program updates to the client's stakeholders and internal management

Prepare program summaries for top management for strategic accounts.

Ensure transparent communication on schedules, risks and changes

Adheres to all safety, quality and environmental standards

Ensure the necessary replacements according to the needs of the team

Participate in continuous improvement

Assist and support new arrivals

Ensure the successful execution of client projects within strategic accounts

Meet the objectives set by the company

Act as the representative of Stäubli with clients and partners.

Qualifications:

Bachelor’s degree in engineering

5-10 years’ experience in Program or Project Management, Technical Account Management, or complex engineering/product environment

Proficiency in using IT tools, including Office 365, business software, and collaborative tools.

Strong ability to effectively utilize technology to enhance business operations and communication.

Knowledge of engineering principles, industrial technologies

In-depth knowledge of project management and programs

Knowledge of development and product life cycles

Additional Information:

Physical Requirements:

Periods sitting at a desk and working on a computer

Must be able to lift, push, pull, and carry objects

Must be able to lift up to 25 pounds at times

Dexterity and accuracy as needed to operate equipment

Work schedule:

Willingness to travel as required both domestically and internationally (up to 10%)

Position reports on-site to the Duncan, SC Office: M – F, 8:00am to 5:00pm.

Expectation to follow guidelines set forth in the Employee Handbook.

Stäubli Corporation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About STÄUBLI

Global manufacturer of industrial robots, connectors, and textile machinery.

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