Harris Computer
Website:
harriscomputer.com
Job details:
P3- Sr Technical Support Consultant for Paragon Patient Accounting team.
Responsibilities
Job Profile:
- Document issues and customer requests, following standard operating procedures and meeting SLAs.
- Explain and demonstrate application issues to product development teams and convey customer
- Develop training content for customers and support team members.
- Write and execute Structured Query Language (SQL)
- Work Revenue Cycle issues, Patient Accounting, and claims.
A Successful Candidate Would Possess The Following Qualities
- Accountable with strong desire and determination to resolve complex issues with the ability to prioritize and recognize the impact of the issue on revenue cycle.
- Solid analytical, research, and time-management skills with great attention to detail.
- Excellent verbal and written skills interacting with development teams and clients.
- Self-driven and a fast learner in a demanding environment.
- Strong customer support skills with demonstrated ability to effectively deal with escalated customer concerns.
Qualifications
Academic and Professional Qualifications:
- Bachelor/MBA Finance or master’s degree in commerce or health care admissions and financials.
Mandate Experience
Minimum of 5 years relevant working experience in US revenue cycle/Claims Management.
US Accounting experience would be good to have.
Working Arrangements
- Shift Timings: 6.30 PM - 3.30 AM IST (Fixed Shift)
- Able and willing to work after-hours, on-call and/or holidays
Click on Apply to know more.