Harris Computer
Website:
harriscomputer.com
Job details:
Responsibilities
- Diagnose and resolve complex software problems in the areas of system configuration/setup, product functionality and bugs/enhancements.
- Document issues and customer requests, following standard operating procedures and meeting SLAs.
- Explain and demonstrate system issues to product development teams and convey customer
- Troubleshoot and repair production databases, using sound understanding of relational database concepts such as indexes, foreign keys and triggers to safely perform the
- Develop training content for customers and support team members.
- Mentor junior team members.
- Write and execute Structured Query Language (SQL) code against large databases.
- Working Revenue Cycle Solution, Patient Accounting, and claims.
A Successful Candidate Would Possess The Following Qualities
- Accountable with strong desire and determination to resolve complex issues with the ability to prioritize and recognize the impact of the issue on patient care.
- Solid analytical, research, and time-management skills with great attention to detail.
- Excellent verbal and written skills interacting with development teams and clients around the globe.
- Self-driven and a fast learner in a demanding environment.
- Strong customer support skills with demonstrated ability to effectively deal with escalated customer concerns.
Qualifications
Academic and Professional Qualifications:
- Bachelor/MBA Finance or master’s degree in commerce or health care admissions and financials.
Mandate Experience
Minimum of 5 years relevant working experience in US accounting/Claims Management
Relevant working experience in Accounts receivable, Account Payable, Fixed Assets, General accounting and handling Banking compliance and claims
Working Arrangements
- Shift Timings: 6.30 PM - 3.30 AM IST (Fixed Shift)
- Able and willing to work after-hours, on-call and/or holidays
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