Sr.Tech Lead

STL Digital

Location: Gurgaon, Haryana, India
Job type: Full-time

Required skills

AAA
customer needs
DNS
IoT
project management
TCP

About the role

STL Digital

Website: stldigital.tech
Job details:

Role description

Role description

Job Title: Packet Core - Technical Project Manager

Exp : 12+ years

Location : Noida / Chennai - Hybrid

Roles and Responsibilities

The candidate must have a minimum of 4+ years of technical project management experience and expertise in the packet core domain.

Ensure smooth operation of the GSM/UMTS/LTE/VO-LTE specific Packet Core Network.

Be part of a team specific PCN Network activities associated with Mobile GSM/UMTS/LTE/VO-LTE Network.

Be responsible for Administrate PCN and Support Systems.

Be responsible for planned Maintenance (Health Checks, Backups etc.).

Be responsible for problem Escalations and Follow-ups (CSR).

Be responsible for Performance Analysis & Investigation.

Provide technical guidance to Care team engineers to avoid/minimize troubleshooting challenges.

Work cooperatively with various internal teams to ensure that customer support issues are dealt with in a timely manner and in-line with expectations for any project/support work that rely on it.

Partnering with regional Care teams to share best practices & implement best practices.

Contribute to Continuous Excellence initiatives to improve Care effectiveness & efficiency, Product improvement and Customer experience improvement.

Develop strong relationships with our customer teams and end customers.

24x7 Emergency support for Critical issues and occasional shift-work based off customer needs.

Qualifications:

The candidate must have a minimum of 4+ years of technical project management experience and expertise in the packet core domain.

Minimum 7-10 years of demonstrable professional experience, very good hands on and working level knowledge of any Vendor Packet Core nodes, SGSN-MME, GGSN (SGW/PGW), EPDG etc.

Mandatory Hands-on Exp on Nokia CMM/CMG Deployments & Upgrades.

Test/Validation of nodes like eMBB , FWA, CFWA, 5G-SA services for 4G and 5G

· Good understanding of EPC, VoLTE, Vo-Wifi solutions and call flows.

Having knowledge of 5G SA various architecture, services like FWA, IOT/ Slicing

Multi-party vendor node integration

Exp in Live N/W touch Activities in Maintenance windows

Knowledge of GSM, SS7, Sigtran, TCP/IP, S1AP, RANAP, SCCP, SCTP, Iu-PS, BSSGP, GTP and Diameter protocol.

Good Understanding of Packet Core surrounding Nodes (PCRF, AAA, DNS, Charging).

Analyze and plan customer requirements and ensure flawless execution of changes.

Familiar with critical PACO & VoLTE Network KPIs.

Good understanding of Diameter Interfaces & Error Codes.

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