People Prime Worldwide
Website:
people-prime.com
Job details:
About Client:
Capgemini is a global leader in consulting, technology services, and digital transformation, headquartered in Paris, France. Founded in 1967, it employs over 420,000 people in more than 50 countries, with 2024 revenues of €22.1 billion. The company focuses on leveraging AI, cloud, and engineering to help clients with digital transformation
Client: Capgemini
Job Type: Contract
Role: SalesForce Service Cloud Developer
Experience: 5+ years
Work Location: Pan India
Payroll on : People Prime World Wide
Notice : 0 to 15 days
Work mode : Hybrid
Job Description:
- Sr Service Cloud Developer + Integrations + AI Years of experience:
- 5-8 Must Have: -Experience with developing lightning components –LWC (At least 2 Projects)
- Design and development of data migration routines using Bulk Load API
- Design and development of integration routines using SFDC APIs
- Design and development tasks for integrating Salesforce to middleware like Mulesoft.
- Design and development custom coding skills using Apex - Experience with Salesforce Service Cloud – Case Management , Email to Case , Omnichannel *(CTI , Text ), Decision tree , Chat bot, Knowledge Management etc .
- Experience with App Exchange Products – Selection Integration - Agile delivery experience, design and development skills - Salesforce Admin , Developer Service Cloud certifications - Prior project experience as an integration analyst on at least one project
- Experience with MuleSoft/Azure Integration; Salesforce Integration patterns, authentication methods.
- Knowledge of data loading tools (Data Loader, Bulk API).
- Experience with DocuSign for Salesforce
- Hands-on with Einstein for Service/Agentforce, Flows, Omni-Channel, and analytics.
- Familiarity with prompt engineering/safety for AI features; compliance considerations
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