Sr. Product Specialist (T)
Cognizant
- Location
- Bangalore Urban, Karnataka, India
- Job type
- Full-time
Required skills
- Artificial Intelligence
- communication skills
- compliance
- cross-functional
- customer engagement
- customer needs
- machine learning
- product features
- product improvements
About the role
Cognizant
Website:
cognizant.com
Job details:
- Job Title : Sr. Product Specialist (T)
- Job Summary : The Sr. Product Specialist (T) will play a pivotal role in driving product innovation and strategy within the organization. With a focus on leveraging machine learning and artificial intelligence the candidate will enhance CRM-Sales processes to deliver superior customer experiences. This hybrid role requires a strategic thinker with a strong technical background and a passion for analytics.
- Experience : 8
- 12 years
- Required Skills : Technical Skills: Strategic Leadership Machine Learning CRM-Sales Artificial Intelligence Domain Skills:
- Nice to have skills : Domain Skills:Analytics
- Technology : Custom Service
- Shift : Day
- Responsibilities :
- Lead the development and implementation of cutting-edge machine learning models to optimize CRM-Sales strategies.
- Oversee the integration of artificial intelligence solutions to enhance product offerings and improve customer satisfaction.
- Provide strategic insights and recommendations to drive product innovation and align with business goals.
- Collaborate with cross-functional teams to ensure seamless execution of product initiatives and maximize impact.
- Analyze market trends and customer feedback to inform product development and strategic direction.
- Develop and maintain comprehensive documentation for product features and enhancements.
- Facilitate workshops and training sessions to empower teams with the latest technological advancements.
- Monitor product performance and identify opportunities for continuous improvement and innovation.
- Ensure compliance with industry standards and best practices in product development and deployment.
- Support the sales team with technical expertise to enhance customer engagement and drive sales growth.
- Utilize analytics to measure product success and inform future development strategies.
- Foster a culture of innovation and continuous learning within the product team.
- Drive the adoption of new technologies to maintain competitive advantage and meet evolving customer needs. Qualifications -
- Possess strong expertise in strategic leadership to guide product development and execution.
- Demonstrate proficiency in machine learning and artificial intelligence to drive innovation.
- Have extensive experience in CRM-Sales processes to enhance customer interactions.
- Show a keen understanding of analytics to inform strategic decisions and product improvements.
- Exhibit excellent communication skills to collaborate effectively with diverse teams.
- Display a proactive approach to problem-solving and innovation in product development.
- Maintain a customer-centric mindset to ensure product offerings meet market demands.
- Job Location : Primary Location :INKABLRA03(ITIND Manyata (MBP) Bld F3 SEZ) Alternate Location :INTNCHNA10(ITIND MEPZ (TBM) SDB 1 -4 SEZ) Alternate Location 1 :NA NA
- Job Type : Sr. Associate
- Projects [60PM00]
- Demand Requires Travel? : No
- Certifications Required : Certified Machine Learning Specialist CRM-Sales Professional Certification
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