Infrassist Technologies Pvt. Ltd.
Website:
infrassist.com
Job details:
About Company
Infrassist Technologies Pvt. Ltd. is a leading white-label Managed IT and Professional Services partner for MSPs (Managed Service Providers), headquartered in Ahmedabad, India. Founded in 2016–2017, the company specializes in helping global MSPs scale their operations efficiently without increasing internal costs or complexity.
Overview
Seeking offshore Network Engineers to support a U.S.-based engineering team in a managed services environment. This is an execution-focused role involving network support, deployments, and troubleshooting across multi-vendor environments. No architecture/design ownership required.
Technical Skills Required - Troubleshoot and resolve issues across Cisco Meraki, Fortinet (FortiGate), paloalto, Cradle point, and SD-WAN environments
- Handle site outages, WAN/connectivity issues, firewall policies, routing, and VPNs
- Support SD-WAN performance and failover scenarios
- Execute deployment cutovers and assist in network implementations
- Provide remote support to field technicians during installations
- Work on tickets, monitoring, and operational tasks throughout the shift
- Coordinate with ISPs/carriers for circuit and connectivity issues
- Maintain accurate documentation, runbooks, and ticket updates
Work Location: Ahmedabad Onsite
Shift : Rotational (24x7)
Roles and responsibilities
- 6-10 years of experience in network engineering/support
- Strong hands-on experience with Cisco Meraki, Fortinet, and cellular networking (Cradle point)
- Solid knowledge of VLANs, routing, VPNs (IPsec), firewall policies, and SD-WAN
- Ability to troubleshoot independently and handle deployments with minimal supervision
- Experience supporting remote installations and working with distributed teams
- Certifications
- Meraki and Fortinet certifications (required)
- Network+ / CCNA (preferred)
- Nice to Have
- Palo Alto (PAN-OS / Prisma SD-WAN)
- Cisco routing & switching / SD-WAN
- Cellular networking experience
- Skills Required
- Strong communication (spoken & written English)
- Ability to work independently and collaborate with global teams
- Detail-oriented with good documentation practice
Feel free to reach out at careers@infrassist.com.
Also please share below attached details over the mail.
Current CTC:
Expected CTC:
Currently work location:
Are you able to relocate to ahmedabad : Yes/No
Notice period:
Reason for change:
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