Website:
schwabjobs.com
Job details:
Your opportunity
At Charles Schwab, our purpose is simple: we champion client’s goals with passion and integrity. Guided by honesty, mutual respect and a commitment to doing what’s right, we bring innovation, education, and service together to help shape financial futures. Our people are the foundation of our success – they approach their work with curiosity and collaboration, coming together to create solutions that make a meaningful impact for clients and communities. As we expand into India, we are bringing this same culture of inclusion, learning, and opportunity to new talent. Joining us means becoming part of a global team where your work matters and your future can take shape.
Our Hyderabad location is central to Schwab’s growth, bringing together talented people and technology to drive innovation, scale and efficiency. Here, you will work alongside teams who create solutions that support millions of clients every day. The work you do is more than daily operations – it’s a chance to experiment, learn, and build within a values-driven, supportive environment. This is a unique opportunity to be part of our early growth phase and shape something new, backed by the stability and strength of a Fortune 500 company. Your impact begins on day one, and your contributions will help define our future in the region .
The Digital Utilities Technology team is looking for a Senior Manager to lead scrum team(s) in our Smart Processing Orchestrator platform development teams. Schwab has a long-time recognized excellence in client service over traditional channels (e.g. telephone, branch) and we are working to parallel that for clients in their digital experiences with Schwab. You will be a key contributor of extending that excellence to digital channels and platforms (e.g. automating business operations to serve our external clients more efficiently).
You will be part of a larger organization called Cross Enterprise Services (CES) which is focused on delivering consistent, enterprise quality and highly performant shared services for all of Schwab’s systems as building blocks for outstanding end-user experiences. CES offers a wide range of technology opportunities for the best and brightest people to grow and demonstrate their skills.
Key Responsibilities
- Facilitate technical discussions and drive solutions forward to achieve business needs and ensure alignment to strategic technology vision.
- Manage and coordinate team interaction with business, technology and ops support partners.
- Develop resource roadmaps, budget and schedule.
- Identify gaps/risks early and establish mitigation plans (both technical and people).
- Continually strive for improvements in process, talent acquisition/retention, application time-to-market and quality.
- Increase the overall visibility of this team; celebrate/track accomplishments and build relationships with key leaders in other groups.
- Identify and document the roles, tasks, and responsibilities of each team member.
- Lead all recruiting activities across the team (create different avenues when necessary).
- Provide hands-on technical mentoring when necessary (plus)
What you have
Required Qualifications
- 2+ years of application management/leadership experience with at least 4-6 years of distributed software development experience.
- Combined 10+ years of hands-on Software development / Project Management / Scrum Master experience.
- 5+ years of experience involved with medium to large/complex projects with multiple dependencies using Agile (Scrum/XP/Kanban) processes in planning, implementation and support of business application components, including change & release management
- Proficiency in managing multiple priorities in a dynamic, geographically dispersed environment.
- Deep understanding of SDLC, agile software development methodologies, values, and procedures.
- Ability to analyze, propose and implement timely, cost effective, quality solutions for all issues or problems within area of responsibility.
- Strong at influencing, negotiation, and, problem-solving skills with an ability to identify stakeholders, assess their needs and manage their expectations through effective communication. Excellent verbal and written communication skills required for composing and delivering technical presentations orother forms of documentation to various level of technical and non-technical management.
- Strong coaching and mentoring experience to build and sustain a high performance team.
- Bachelor's degree in Computer Science or related discipline is preferred
- Versatile and Deep knowledge of Cloud technologies, Software as a service (SaaS), Platform as a Service (PaaS) and Infrastructure as a Service (IaaS).
- Financial Industry experience (a plus)
- Demonstrated ability to interact and communicate successfully with business partners, technology team, production support and infrastructure teams
- Strong influencing, negotiation, and, problem-solving skills with an ability toidentify stakeholders, assess their needs and manage their expectations through effective communication
- Demonstrated ability and curiosity to evangelize vision and direction in a way that drives team engagement and motivation
- Successfully led and mentored team members and growing technology teams including work in the agile process, objective setting, career path guidance, and staff performance (Plus)
- Adaptability to thrive in a dynamic fast paced environment with many moving parts and a large variety of responsibilities including geographical diversity of technical functions
- Self-starter with strong prioritization and multitasking capabilities
- Demonstrated ability to analyze, propose and implement timely, cost effective, quality solutions for all issues or problems within area of responsibility
- Demonstrated ability to facilitate technical discussions and drive solutions forward to achieve business needs and ensure alignment to strategic technology vision
- Demonstrated past experience with designing or working with highly available and reliable systems including work on technical design, defining SLAs, KPIs for tracking and improving software reliability
- Experience, understanding and leveraging AI tools like MS Copilot through IDE, CLI or direct application access to guide adoption of AI tools across team(s) to deliver client solutions with higher quality more efficiently
- Experience facilitating issue intervention and driving improvements
- Skills in risks identification, tracking and planned mitigation
- Strong written and verbal communication skills
- Experience in innovation, creativity, and problem-solving skills
- Experience with ASP.NET Web API, C#, Java Script, RESTful Services, CI/CD automation preferred.
Preffered Qualifications
- Synthesizes complex data, manages resources, and develops strategic insights.
- Establishes communication processes for smooth information flow with others involved in a project or effort
- Provides thought leadership in the business area and independently drives strategic initiatives
- Enables stakeholders to align decisions with business goals
- Influences best practices to plan to prepare for opportunities or challenges
- Cultivates an inclusive environment that values diversity and equal treatment for all
- Champions innovative solutions to improve efficiency
- Facilitates teamwork and coordinates activities for effective collaboration
- Influences decisions that drive functional success and operational improvements
- Sets clear performance standards, provides timely feedback, and resolves issues promptly
- Verbally articulates ideas impactfully, fostering open dialogue
- Inspires confidence with proven expertise, integrity, and accurate communication
- Presents compelling arguments to inspire action
- Sets performance-driven goals across groups and drives continuous improvement
- Leverages diverse expertise to develop strategies in cross-functional projects or programs
- Sets and upholds high-quality standards while empowering teams to to strive for excellence in their work
- Creates clear, persuasive, and professional written documents that meet business standards .
What’s in it for you
At Schwab India, you’re empowered to shape your future. We support your growth through meaningful work, continuous learning, and a culture rooted in trust and collaboration – so you can build the skills to make a lasting impact. Our benefits are designed to care for your wellbeing, your family, and your long-term financial security.
Our Base Benefits, Wellbeing, And Total Rewards Include
- Competitive compensation and retirement programs including Employee Provident Fund (EPF), Gratuity, and optional National Pension System (NPS) contributions
- Robust Paid Time Off, including annual/privilege leave, sick and casual leave, public holidays, maternity/paternity leave, and more
- Education assistance for continued learning to help you grow
- Comprehensive medical insurance with Outpatient Department (OPD) services, including vaccination, pharmacy, dental, and vision coverage
- Annual reimbursement for health check-ups and mental health support through our Employee Assistance Program (EAP)
- Childcare (creche) reimbursement for eligible employees
- Transportation and meal benefits that support your day-to-day work
- Group life, personal accident, and critical illness insurance
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