Golden Opportunities
Website:
gojobs.biz
Job details:
Job Description
Responsible for service delivery and customer delight for multiple process owners
Ensure process compliance with all business rules and regulatory directives
Ensure timely and effective monitoring, reporting and planning of Operational system
Demonstrates strong understanding of industry‑level SLA and reporting metrics.
Capable of tracking process performance, defining improvement actions, and ensuring consistent delivery against contractual SLAs.
Support the quality team to develop, implement and maintain a quality plan to standardize process quality systems and policies across locations
Establish strong relationship with clients
Ensure timely intervention and resolution of client escalations
Maximize same account revenue growth
Skills Required
RoleSr. Manager - Mortgage Originations
Industry TypeITES/BPO/KPO
Functional AreaITES/BPO/Customer Service
Required Education Bachelor Degree
Employment TypeFull Time, Permanent
Key Skills
- MORTGAGE OPERATIONS
- ORIGINATION
Other Information
Job CodeGO/JC/3022/2026
Recruiter NameMaheshwari Balasubramanian
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