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Job details:
Company Description
WeCredit specializes in connecting individual borrowers with financial institutions such as banks and Non-Banking Finance Companies (NBFCs). Acting as a reliable bridge, WeCredit ensures seamless communication and collaboration between end-users and lenders. By providing an efficient and accessible interface, WeCredit simplifies the financial borrowing process, empowering individuals with tailored financial solutions.
Job Location - Udaipur, Rajasthan
Experience - 3-8 Years
Role Description
We are looking for a dynamic and result-oriented Sr. Manager - Collections & Recovery person to manage and strengthen our collections function. The ideal candidate should have hands-on experience in handling collections operations within the Salaried loan or short-term lending space and should be comfortable working in a fast-paced environment.
The role requires strong team management, recovery strategy planning, agency/vendor coordination, and portfolio monitoring skills to ensure healthy collection efficiency and controlled delinquency levels.
Key Responsibilities:
- Lead and manage the end-to-end collections process across assigned portfolios.
- Develop and implement effective collection and recovery strategies.
- Monitor delinquency buckets, recovery trends, and collection performance metrics.
- Handle escalations and critical recovery cases efficiently.
- Coordinate with agencies, vendors, and internal stakeholders for smooth collections operations.
- Ensure compliance with company policies, regulatory guidelines, and fair collection practices.
- Track team productivity, collection efficiency, and portfolio health regularly.
- Prepare MIS reports, recovery analysis, and performance dashboards for management review.
- Drive process improvements and strengthen collection workflows.
- Build and mentor a high-performing collections team
Key Requirements:
- 3–8 years of experience in Collections/Recovery within NBFCs, fintechs, payday loan, or short-term lending companies.
- Strong understanding of collections lifecycle and delinquency management.
- Experience in handling tele-calling collections and agency management.
- Good analytical and stakeholder management skills.
- Ability to work in a high-growth and fast-paced environment.
- Willingness to relocate to Udaipur is mandatory.
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