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Job details:
SR. MANAGER - CLIENT SERVICING
Location: Chembur, Mumbai
Experience: 7-9 yrs
Industry Preference: Events
Job responsibilities:
As a Client Servicing Manager, strong interpersonal skills, effective communication, and ttention to detail are crucial to building and maintaining long-term client relationships. Additionally, a thorough understanding of the industry, event planning, and budget management are essential for success in this role.
MICE events Experience will be an added advantage.
Key job responsibilities include:
Key Responsibilities
•Client Relationship Management: Establish and nurture relationships with clients, understanding their objectives and preferences to deliver tailored event solutions.
•Proposal Development: Prepare comprehensive event proposals and presentations, showcasing suitable venues, services, and event options.
•Event Planning: Collaborate with the events team to plan and organize events according to clients' specifications.
•Budget Management: Ensure that event proposals align with the client's budget, and manage any financial considerations throughout the event planning process.
•Communication: Maintain regular communication with clients, providing updates on event progress and addressing any questions or concerns.
•Post-Event Evaluation: Gather feedback from clients after events to assess satisfaction levels and gather insights for future improvements.
•Market Research: Stay up-to-date with industry trends, competitor offerings, and client preferences to enhance service quality and identify new business opportunities.
Mandatory
- Excellent English writing & editing skills
- Prior experience in events, digital agencies, or media houses
- Creative thinker with ability to adapt to diverse industries
CTC: 70k -75k per month
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