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Job details:
Sr. Manager Client Servicing
Year of experience: 5 to 8 yrs in CS and events
Job Location: Chembur, Mumbai
Mode of interview - F2F
Job responsibilities
:As a Client Servicing Manager, strong interpersonal skills, effective communication, and attention to detail are crucial to building and maintaining long-term client relationships. Additionally, a thorough understanding of the industry, event planning, and budget management are essential for success in this role
.MICE events Experience will be an added advantage
.Key job responsibilities include
- :Client Relationship Management: Establish and nurture relationships with clients
,understanding their objectives and preferences to deliver tailored event solutions
- .Proposal Development: Prepare comprehensive event proposals and presentations
,showcasing suitable venues, services, and event options
- .Event Planning: Collaborate with the events team to plan and organize events according to clients' specifications
- .Budget Management: Ensure that event proposals align with the client's budget, and manage any financial considerations throughout the event planning process
- .Communication: Maintain regular communication with clients, providing updates on event progress and addressing any questions or concerns
- .Post-Event Evaluation: Gather feedback from clients after events to assess satisfaction levels and gather insights for future improvements
- .Market Research: Stay up-to-date with industry trends, competitor offerings, and clien
tpreferences to enhance service quality and identify new business opportunities
.
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