Dil Foods
Website:
dilfoods.in
Job details:
About Dil Foods
Dil Foods is a house of regional food brands that partners with standalone restaurants, cloud kitchens, and cafés to help them generate additional revenue by utilising their existing kitchen infrastructure and operational capacity. Through our virtual food brands, we enable restaurant partners to expand their business without building a new brand from scratch.
About the Role
Dil Foods is looking for a target-driven and commercially aware Inside Sales Manager – Restaurant Partnerships to manage the complete sales cycle for prospective restaurant partners. The role involves engaging with qualified inbound leads received from the Business Development Control Tower, presenting the Dil Foods partnership model, explaining commercial terms and payout structures, evaluating partner suitability, conducting follow-ups, and converting prospects into active restaurant partners.
The Inside Sales Manager will own the sales process from the first conversation to final closure, ensuring every partner understands the business model, commercial expectations, operational requirements, and revenue opportunity before entering into a partnership.
Key Responsibilities1. Lead Management and Initial Engagement
· Receive qualified inbound leads from the Business Development Control Tower team.
· Contact prospective restaurant partners promptly, introduce yourself as an Inside Sales Manager from
Dil Foods, and review the details shared by the Control Tower.
· Understand the partner’s business profile, current operations, kitchen infrastructure, location, and
objectives.
· Assess the partner’s interest and initial suitability for the Dil Foods partnership model.
2. Dil Foods Model and Brand Presentation
· Explain the Dil Foods business model and how partners can generate incremental revenue by utilising
existing kitchen infrastructure.
· Maintain strong knowledge of Dil Foods brands, cuisines, menus, target customers, and positioning.
· Recommend suitable brands based on the restaurant’s location, kitchen capabilities, existing menu,
and local demand.
· Understand the areas being pitched, including market potential, brand suitability, and business
opportunities.
· Present the partnership value proposition clearly and accurately.
3. Commercial Discussions and Revenue Understanding
· Explain partnership commercials, payout models, pricing structures, applicable fees, and relevant terms
transparently.
· Understand brand-level revenue potential, partner payouts, operating costs, and profitability
calculations.
· Explain potential earnings and incremental revenue opportunities using realistic assumptions; do not
over promise returns.
· Address questions about payouts, commissions, discounts, promotions, and other applicable terms.
· Ensure commercial commitments align with approved company policies.
4. Partner Evaluation and Kitchen Assessment
· Assess partner interest, operational readiness, kitchen infrastructure, equipment availability, and ability
to meet Dil Foods requirements.
· Arrange follow-up discussions for interested partners who need additional clarification.
· Schedule a virtual kitchen walkthrough or assessment to evaluate operational suitability.
· Coordinate with internal teams for further technical or operational validation where required.
· Identify gaps in equipment, hygiene, capacity, or readiness and communicate required corrective
actions.
5. Sales Follow-ups and Objection Handling
· Maintain consistent follow-ups with interested partners throughout the sales cycle.
· Address objections related to commercials, operational requirements, brand performance, and
siness viability.
· Share relevant information to help partners make informed decisions.
· Maintain clear next steps and timelines for every active opportunity.
· Re-engage pending prospects and improve lead-to-closure conversion.
6. Negotiation and Partnership Closure
· Drive negotiations within approved commercial and operational guidelines.
· Explain agreement terms, payment requirements, documentation, and onboarding steps.
· Obtain partner confirmations and required documentation to complete the closure process.
· Document commitments made during sales discussions and communicate them to the onboarding
team.
· Own each opportunity until formal closure and handover for onboarding.
· Coordinate with onboarding and operations teams to support a smooth transition from closure to go-
live.
7. CRM Management and Sales Reporting
· Maintain accurate, up-to-date CRM records for all assigned leads.
· Record call outcomes, partner requirements, commercial discussions, objections, follow-up dates, and
closure status.
· Maintain a clear sales pipeline and ensure no opportunity is left unattended.
· Submit daily and periodic reports on leads handled, calls completed, follow-ups, kitchen assessments,
closures, and pipeline status.
· Track performance against assigned targets and take corrective action where required.
Key Performance Indicators (KPIs)
· Restaurant partnerships closed against assigned monthly targets.
· Lead-to-closure conversion rate.
· Timeliness of lead engagement and follow-ups.
· Qualified opportunities progressed to commercial discussions and kitchen assessments.
· Accuracy of CRM updates and sales pipeline reporting.
· Adherence to approved commercial terms and partner qualification standards.
· Successful handover of closed partners to the onboarding team.
· Contribution to partner onboarding and go-live targets.
Eligibility Criteria
· 1–4 years of experience in inside sales, B2B sales, business development, or partnership acquisition
preferred.
· Experience in restaurants, food-tech, cloud kitchens, hospitality, or franchise sales is an advantage.
· Strong communication, presentation, negotiation, and objection-handling skills.
· Ability to understand commercial models, revenue projections, payout structures, and profitability
calculations.
· Comfortable conducting sales calls, virtual meetings, and kitchen walk-throughs.
· Working knowledge of CRM platforms, MS Excel, and Google Sheets.
· Strong ownership, follow-up discipline, and a target-oriented mindset.
· Ability to work from the Bengaluru office.
Ideal Candidate Profile
The ideal candidate is a commercially astute sales professional who can independently manage a complete B2B sales cycle, build trust with restaurant owners, explain business opportunities clearly, and convert qualified prospects into long-term partners. The candidate should combine strong sales execution with an understanding of restaurant operations, local market dynamics, and partner profitability. Ownership, disciplined follow-up, and commitment to closure targets are essential.
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