Sociapa
Website:
sociapa.com
Job details:
Job description:
Job Title: Sr. Account Manager (Digital Marketing) / Client Servicing Manager
Location: Noida Sector 116
Employment Type: Full-Time
Experience required: 5+ years (FMCG and preferably from a digital marketing or brand
management agency)
Role Overview:
At Sociapa we are seeking a proactive, client-focused Sr. Account Manager (Digital
Marketing) / Client Servicing Manager to join our dynamic team. The ideal candidate will
be responsible for building strong client relationships, managing digital marketing projects
end-to-end, and ensuring the seamless execution of campaigns aligned with client
objectives.
Key Responsibilities:
Serve as the primary point of contact for assigned clients, maintaining strong, long-term
relationships.
Understand client goals, brand positioning, and market dynamics to craft effective digital
marketing strategies.
Collaborate with internal teams (creative, media, content, and performance) to deliver
high-quality work within agreed timelines.
Manage project timelines, budgets, and deliverables, ensuring complete client
satisfaction.
Present campaign plans, reports, and performance insights to clients in a clear and
professional manner.
Proactively identify growth opportunities within existing accounts and support business
expansion through up-selling and cross-selling services.
Resolve client concerns with a solution-oriented approach, ensuring trust and
transparency at every stage.
Stay abreast of industry trends, new technologies, and emerging best practices to add
strategic value to client accounts.
Skills & Qualifications:
Bachelor’s degree in Marketing, Communications, Business, or a related field.
5+ years of hands-on experience in account management, client servicing, or digital
marketing.
In-depth knowledge of digital marketing services, including SEO, SEM, Social Media
Marketing, Influencer Marketing, Content Creation, and Branding.
Exceptional communication, presentation, and relationship-building skills.
Strong project management skills with the ability to manage multiple projects
simultaneously.
Proficient in digital tools such as Google Analytics, Facebook Business Manager, Ads
Manager, Excel, and PowerPoint.
Strategic thinking ability with a keen eye for detail and quality delivery.
Preferred Experience:
Prior experience managing clients in industries like FMCG, Education Industry,
Healthcare, Lifestyle, or Consumer Brands.
Ability to thrive in a fast-paced agency environment.
High degree of professionalism, organization, and accountability.
To apply share your CV with hello@sociapa.com and mail@sociapa.com or WhatsApp on 8700457867.
Salary Range: 3LPA-7LPA
Click on Apply to know more.