Product Manager - Voice AI Platform

We're looking for a Product Manager whose equal parts strategist, builder, and visionary—someone who wants to shape the future of AI in customer experience. In this role, you'll lead the development of our Voice AI platform and the go-to-market for our agentic voice AI and Platform-as-a-Service offering. This is a high-ownership, zero-to-one opportunity to define product strategy, scale infrastructure, and empower developers and businesses to build with SquadStack's AI capabilities. Product Strategy & Vision Define and lead the roadmap for our Voice AI platform, aligning product initiatives with company vision. Work with leadership to translate abstract ideas into product strategy and modular platform offerings. Stay ahead of trends in LLMs, agentic workflows, voice AI, and platform ecosystems. Product Development & Execution Collaborate with engineering, design, and data science to ship high-quality, high-leverage products. Translate user needs into APIs, SDKs, and platform components that external teams can build on. Lead the product lifecycle end-to-end—from problem discovery to post-launch iteration. Go-to-Market & Ecosystem Building Design a thoughtful GTM strategy with business teams: pricing, positioning, self-serve onboarding, and documentation. Work closely with sales, marketing, and success to drive adoption across enterprises and SMEs. Gather feedback from early adopters, devs, and internal users to iterate fast. Stakeholder Management Serve as the product bridge across internal teams (infra, sales, CX ops) Evangelize platform thinking across the company—driving clarity on where we build vs expose.

At SquadStack, we're redefining the future of work by combining human expertise with AI to drive better outcomes for enterprises. Our innovative contact center solutions help companies boost sales conversions, enhance customer experience, and reduce costs. We believe that longer-term, people >> product & profits and prioritize culture over everything else. We are looking for individuals with the right mix of hunger, passion, and cultural-fit to help us realize our vision of 're-imagining how work gets done' while building a people-first organization. We are a dynamic team of 200+ passionate individuals, backed by ₹190 crores in funding. As we enter a high-growth phase, we're scaling our culture, expanding our team, and advancing our products and revenue at an exponential pace.