P&L Lead - Education, Health & Travel

About SquadStackSquadStack is on a mission to transform the $450B global customer experience market. We're building an AI-native, vertically integrated platform that combines AI agents, human agents, software and deep workflow orchestration to deliver sales & cx services-as-software at scale. Our AI-led Services-as-Software approach helps top enterprises scale customer experience and accelerate revenue. If you're excited about building a business at the frontier of AI—this is your playground.The OpportunityWe are seeking a strategic, entrepreneurial P&L Lead to spearhead our rapidly growing EdTech vertical, scaling it into a ₹2000 Cr business over the next 3 years. You'll own growth at the intersection of education, technology, and AI—solving critical business challenges for some of India's most exciting consumer brands. If you're a proven sales & operations leader who thrives at scale, has a deep understanding of EdTech enterprise dynamics, and has successfully built high-performing teams, this is your chance to create extraordinary impact.Where you'll be doingOwn the EdTech P&L: Full responsibility for revenue, profitability, customer retention, and sustainable growth—driving the vertical toward a ₹2000 Cr vision.Scale EdTech Operations: Build and optimize large-scale telesales, onboarding, and success operations, driven by clear, measurable outcomes.Enterprise Sales Leadership: Lead enterprise sale, pipeline building, closing large strategic deals, expanding key accounts.Drive Strategic Revenue Growth: Deepen client relationships, cross-sell solutions, and proactively identify opportunities within the EdTech ecosystem.Build & Lead Exceptional Teams: Recruit, mentor, and retain top talent, nurturing a high-performance culture and robust retention systems.Leverage Technology & AI: Partner with Product & Tech teams to enhance automation, monitor success metrics, and run data-driven experiments.Strategic Org Leadership: Define strategy, org design, incentive structures, KPIs, and execution frameworks to deliver growth and operational excellence.Cross-Functional Collaboration: Align closely with Delivery, Tech, and Marketing teams, ensuring seamless execution, clarity of goals, and exceptional client outcomes.

SquadStack is on a mission to transform the $450B global customer experience market. We're building an AI-native, vertically integrated platform that combines AI agents, human agents, software and deep workflow orchestration to deliver sales & cx services-as-software at scale. Our AI-led Services-as-Software approach helps top enterprises scale customer experience and accelerate revenue.