Spydra - Manager - IT Infrastructure & Digital Workplace
Spydra
- Location
- Bengaluru, Karnataka, India
- Job type
- Full-time
Required skills
- SketchUp
- Asana
- AutoCAD
- automation tools
- compliance
- cross-functional
- infrastructure management
- Miro
- project management
- Slack
- technical support
- ticketing
- uptime
- Zapier
- Revit
- Power Automate
About the role
Spydra
Website:
spydra.app
Job details:
Infrastructure Management
- Set up, maintain, and troubleshoot network systems (LAN, Wi-Fi, VPN, firewalls)
- Manage server infrastructure, data storage, and backups (on-premise or cloud)
- Ensure system uptime and performance across offices and remote teams
User Support & Helpdesk
- Provide technical support for employees' hardware, software, and peripherals
- Handle onboarding/offboarding of employees with system access and provisioning
- Maintain ticketing system for issue tracking and resolution
Application & Software Management
- Deploy, configure, and maintain industry-specific tools:
- AutoCAD, Revit, SketchUp, BIM tools (for design teams)
- Project management tools (e.g., Asana, MS Project, Trello)
- Collaboration platforms (MS Teams, Slack, Zoom, Miro)
- Manage license procurement and renewals for software
Cybersecurity & Compliance
- Implement and monitor endpoint security, antivirus, and encryption solutions
- Conduct regular data backups and ensure disaster recovery readiness
- Maintain compliance with IT policies, especially for client confidentiality and data protection (important when dealing with large corporate clients)
Cloud Services & Collaboration Tools
- Administer cloud platforms such as Microsoft 365, Google Workspace, or Autodesk Cloud
- Integrate systems for cross-functional collaboration across design, procurement, and project execution teams
Vendor & Asset Management
- Coordinate with IT vendors and service providers for hardware/software procurement
- Maintain IT asset inventory and lifecycle management
Digital Transformation & Automation
- Work with internal stakeholders to identify process inefficiencies and propose IT-enabled solutions
- Implement automation tools (e.g., Zapier, Power Automate) to streamline workflows
Support For Remote And Hybrid Work
- Ensure smooth functioning of remote access, secure logins, and cloud-based resource availability
- Setup and support video conferencing, digital whiteboards, and collaborative project tools
(ref:hirist.tech)
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