Operations Specialist- Background Verification

Springworks is on a mission to build tools and products that power the era of Remote/Hybrid work. Our products are trusted by over 350,000 remote/hybrid employees across 10,000+ organizations in 55+ countries—helping teams work smarter, faster, and more collaboratively. Our product suite includes: SpringVerify: A B2B background verification platform for seamless hiring. EngageWith: A recognition platform that fosters vibrant workplace cultures. Background Verification Specialist We are looking for a detail-oriented and reliable Background Verification Specialist to join our Employment Verification team. This role involves conducting end-to-end employment background checks to validate candidate information, maintain quality standards, and ensure timely completion of verification tasks. The ideal candidate will be organized, proactive, and thrive in a fast-paced, remote-first environment. Key Responsibilities Conduct employment verifications through various channels (calls, emails, third-party platforms, etc.). Liaise with HR departments, reporting managers, or organizations to validate tenure, designation, compensation, and reason for exit. Review and validate submitted documents such as offer letters, relieving letters, and payslips. Update verification outcomes on internal systems/tools accurately and promptly. Escalate discrepancies, red flags, or unresponsive verifications to senior team members or clients, as per SOPs. Maintain a strong focus on TAT (Turnaround Time) and quality benchmarks. Collaborate with peer teams (education, address, ID verification) for end-to-end case closures. Support audit requirements and contribute to process improvement initiatives. Requirements Bachelor's degree in any discipline. 0–3 years of experience in background verification or operations (freshers with strong communication skills can apply). Excellent verbal and written communication skills in English. Strong attention to detail and ability to multitask. Proficiency in MS Office/Google Suite and familiarity with CRM or ticketing tools are a plus. Preferred Qualities Prior experience in background verification or recruitment operations. Ability to work independently and in a team in a remote setup. Familiarity with employment structures across sectors (IT, BPO, manufacturing, etc.) is an advantage. Proficiency in using Google Docs, Sheets, and MS Office is a must.

Springworks is on a mission to build tools and products that power the era of Remote/Hybrid work. Our products are trusted by over 350,000 remote/hybrid employees across 10,000+ organizations in 55+ countries—helping teams work smarter, faster, and more collaboratively.