Strategy & Operations Lead, Care Delivery BPO
Spring Health
- Salary
- $121k - $140k
- Experience
- 5+ yrs
- Location
- New York City, New York, United States
- Job type
- Full-time
Required skills
- Looker
- Tableau
- Omni
- Zendesk
- Salesforce
About the role
5+ years in Strategy & Operations, BPO Operations, Care Delivery, or High-Volume Operations leadership; 3+ years managing offshore/nearshore BPO partners; experience with BI tools (Looker, Tableau, Omni) and CRM (Zendesk, Salesforce); practical AI utilization.
About Spring Health
Private mental health technology company providing personalized therapy, coaching, medication, and specialty care to individuals and employers.
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