About the role
The Care Support Manager at Spring Health is responsible for leading the day-to-day operations of the Care Support team, designing customer support policies, coordinating with other teams to optimize workflows, and implementing innovative solutions. Success in this role is measured by maintaining high team performance, achieving goals, fostering cross-functional collaboration, and improving support workflows and response times.
About the company
At Spring Health, we help employers modernize their behavioral health benefits with the most effective, comprehensive solution for employee mental wellbeing. Our offering functions as a single front door to any type of care - from digital exercises, to EAP services, to coaching, therapy, or medication.
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