SUMMARY/OBJECTIVE
This position supports the overall operation of the Spirit Mountain Campground through a combination of building and grounds maintenance and guest service support. Employees in this role are responsible for maintaining a clean, safe, and welcoming campground environment while assisting with indoor guest needs and outdoor trail or facility projects as needed.
Essential Duties & Responsibilities
- Maintain campground cleanliness including campsites, fire pits, restrooms, and common areas
- Perform routine groundskeeping (mowing, trimming, landscaping, debris removal)
- Monitor campground activity and respond to guest needs or issues
- Assist with opening and closing procedures of campground facilities
- Deliver firewood and assist with campsite turnover
- Respond to maintenance requests coming from both guests and leadership and identify and troubleshoot issues
- Perform general maintenance and repairs (basic carpentry, plumbing, painting, etc.)
- Assist with facility upkeep across campground and surrounding Spirit Mountain properties which includes cleaning bathrooms and campsite office
- Support event setup and tear-down as needed
- Operate tools, equipment, and vehicles safely
- Provide customer service support including answering questions and assisting guests
- Support check-in/check-out or campground communications as needed
- Maintain a friendly, helpful presence with guests at all times
- Assist with phone/email coverage or guest inquiries during slower periods or staffing gaps
- Other duties as assigned
Work Environment & Schedule
- Full-time seasonal role (Spring through Fall)
- Schedule may include weekends, holidays, and variable shifts based on business needs
- Work is performed both indoors and outdoors in varying weather conditions
- Schedule changes and assignments are managed in accordance with operational needs and union guidelines
