Are you a lover of great cooking and interested in sharing your enthusiasm with locals and tourists in downtown Asheville? Spicewalla is a chef-driven spice company based out of Asheville, highlighting fresh, small-batch spices, gift sets, and culinary staples. We are seeking a friendly, enthusiastic Lead Sales Associate to join our team at our Grove Arcade Flagship Store. This position is part-time/full time (based on availability, up to 32 hours), including weekends.
Duties and Responsibilities
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Welcome and engage with customers during their shopping experience
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Ask questions about customer needs and offer personalized product recommendations and recipe suggestions
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Inform customers about upcoming and active sales and promotions, and invite them to visit us online (social media, website, newsletters)
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Use up-selling and suggestive selling techniques to drive sales and customer satisfaction
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Use Shopify POS to process in-store and online (in-store pick-up) orders
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Maintain a clean and organized store environment, including stocking shelves, organizing product, unpacking & pricing merchandise and overall appearance of the store during the day and at opening and closing.
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Assist Store Manager with inventory & ordering processes and event planning & coordination when needed.
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Assist Social Media Manager with collecting store & product content when needed.
Skills and Qualifications
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2+ year of retail sales experience
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Strong communication skills with a friendly and approachable demeanor
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Familiarity with Shopify POS or similar point-of-sale systems is a plus
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Comprehensive understanding of products in store & willingness to learn
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Basic math skills
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Strong level of professionalism at work
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Flexibility to work weekends and holidays as needed.
- Attention to detail for following company policies and inventory management systems
- Retail merchandising experience is a plus!