About the role
The Spectrum Internship Experience
Who is Spectrum? We are a Connectivity Company. We connect our customers to superior communications and entertainment products with the highest quality service.
As a Spectrum Intern, you'll be essential to two teams — your respective department and your Intern peer group. Our internship will provide you:
Paid, full-time work experience that offers exposure to business culture.
Opportunities to gain new skills and elevate the ones you already have in a dynamic, forward-thinking business setting.
Hands-on experience at an industry-leading telecommunications company
Assigned mentor and interactions with senior executives to help you accomplish practical goals you can add to your résumé.
Begin your career journey with Spectrum, named one of the Top 100 Internship Programs in the United States by WayUp. Apply Today!
Your role
In your role as a Customer Operations Intern you will: Work on software development quality assurance initiatives across our application portfolio, focusing on the contact center's back-office support. You'll work as part of a diverse and agile scrum team, analyze test scenarios, and work on test planning for new features and enhancements.
What you will bring with you
You are a motivated and driven student who is currently enrolled in a full-time bachelor's degree program with a GPA of 3.0 or higher, and you must have a graduation date between December 2025 and June 2026.
For this position, you need to bring your bachelor's degree in a STEM related major (Science, Technology, Engineering or Math) and a desire to learn how you can impact quality assurance initiatives at Spectrum.
This is a learning-intensive program designed to give you essential business insights and hands-on experience in your field. It's a full-time, 10-week commitment from May 28, 2025, through August 1, 2025. This internship is located in Maryland Heights, MO.
Skills and experience required for this role include:
Ability to self-motivate and apply learning to larger paradigms
Ability to focus on deadlines and deliverables
Ability to travel locally to Spectrum Intern development events and activities throughout the program
Ability to work 100% in office
Analytical skills
Communication Skills - Verbal and Written