Senior Revenue Cycle Management (RCM) Coordinator
At Specialty Dental Brands, we believe exceptional patient care starts with strong operational support—and that includes a best-in-class revenue cycle team. We’re looking for a Senior RCM Coordinator who is detail-oriented, solutions-driven, and passionate about improving processes that make a real impact across our organization.
If you enjoy solving complex challenges, collaborating with cross-functional teams, and driving meaningful improvements, we’d love to connect with you!
Website: https://specialtydentalbrands.com
About the Role
- Travel: May require up to 50–75% travel depending on the needs of the practice or region
- Reports to: RCM Director
- Key Relationships: General Manager, VP of Revenue Cycle
What You'll Do
As a key member of our revenue cycle team, you’ll help lead and optimize processes that support the financial health of our organization.
- Oversee core revenue cycle functions, including claims processing, patient billing, accounts receivable, and denials management
- Develop and maintain policies and procedures to ensure compliance with federal, state, and payer requirements
- Resolve complex billing and reimbursement issues with confidence and sound judgment
- Monitor AR performance, aged balances, and revenue trends, implementing improvements as needed
- Lead denials management efforts, including root cause analysis and appeals strategy
- Serve as a trusted resource for team members, providing guidance on processes and compliance
- Prepare and present reports and performance insights to leadership
- Partner with clinical, coding, and finance teams to ensure accurate charge capture and optimal reimbursement
- Drive process improvements to enhance efficiency, accuracy, and overall revenue integrity
- Support audits and compliance reviews, helping implement best practices and corrective actions
- Evaluate and implement tools, technology, and workflow enhancements to improve operations
- Stay current on regulatory updates, payer requirements, and industry best practices
Required Qualifications:
- High School Diploma or GED
- At least 5 years of experience in healthcare or dental revenue cycle functions
- At least 5 years of experience in billing and claims resolution
- At least 5 years of experience in dental front office RCM functions
Preferred Qualifications:
- Bachelor’s degree in Accounting, Finance, Healthcare Administration, or related field
- Professional certifications such as CPB, CMB, CDC, or CDBS (or willingness to obtain if requested)
- Strong knowledge of medical/dental billing, coding, claims processing, and payer requirements
- Experience developing policies, making operational decisions, and improving workflows
- Familiarity with EHR/RCM systems (Epic, Cerner, Meditech, or similar)
- Analytical mindset with a track record of improving revenue performance
- Excellent communication and collaboration skills
Why You'll Love Working With Us
We’re proud to offer a supportive, team-focused environment where your contributions truly matter. Along with meaningful work, we provide:
- Competitive compensation
- Comprehensive benefits package
- 401(k) with company match to support your future
- Generous Paid Time Off (PTO) so you can recharge
- A collaborative culture where your ideas are valued
Join Us
At Specialty Dental Brands, you’ll be part of a team that’s dedicated to excellence, innovation, and supporting one another. If you’re ready to take the next step in your revenue cycle career, we’d love to hear from you!
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