IHG Hotels & Resorts
Website:
ihgplc.com
Job details:
Key Accountabilities
- Accurate & Timely Billing
- Prepare and issue invoices in accordance with customer contracts/agreements, company policies, and timelines.
- Validate charge accuracy and verify supporting documentation before submission.
- Ensure consistency and accuracy in all billing-related transactions.Maintain complete and accurate records of all billing transactions, approvals, and communications.
- Billing Completeness
- Verify all billable activities are captured and invoiced correctly.
- Conduct periodic checks to ensure no revenue is missed or duplicated.
- Work closely with cross-functional teams to resolve missing or incorrect billing data.
- Audit & Documentation
- Maintain a clear and complete audit trail for all billing entries and adjustments.
- Support internal and external audits by preparing and submitting required billing documentation.
- Ensure adherence to internal control processes and compliance requirements.
- IFRS Compliance
- Apply basic IFRS principles related to revenue recognition in daily billing tasks.
- Ensure invoices are aligned with contractual terms and revenue guidelines.
- Support finance and accounting teams in month-end closing processes.
- Billing Reports & Analysis
- Generate and distribute accurate and timely billing reports, including invoicing status, error logs, and exception tracking.
- Assist in analyzing billing trends and identify inefficiencies or recurring issues in the billing workflow and recommend improvements.
- Escalate discrepancies and provide data-driven insights for decision-making.
- Key Metrics
- Process: Responsible for Revenue Assurance Process and right billing first time. Capable of handling billing disputes and resolving them efficiently and timely.
- Compliance: Ensure accounts are compliant to regulatory/ group requirements and adequate documentation.
- Efficiency: Proactively identify and implement process improvements in consultation with supervisor.
Required Education, Experience, Technical Skills And Knowledge
Education –
- Bachelor’s degree in a relevant field of work or an equivalent combination of education and work-related experience.
- Master’s degree in finance with relevant field of work experience ( Preferred)
Experience –
- 2-4 years of experience in billing, accounts receivable, or revenue operations.
Technical Skills and Knowledge –
- Strong communication skills: verbal and written
- Demonstrated knowledge and understanding of PeopleSoft/Essbase or other enterprise financial systems and Microsoft Office
- Proficiency in Microsoft Excel and experience with ERP systems
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
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