Aptia Group
Website:
aptia-group.com
Job details:
Role Summary
We are seeking a bright, energetic, and driven individual for the role, someone with prior HR operations experience and a desire to deepen their understanding of people processes. In this role, you will provide timely project and process support to employees, managers, and other People Team professionals, ensuring a superior service experience for those needing assistance. Additionally, you will enhance the productivity of your colleagues by supporting their projects and day-to-day tasks.
Key Responsibilities
- Provide consistent and timely support and feedback to Aptia colleagues who have queries regarding People policies and processes.
- Oversee and manage HR systems and processes, including but not limited to Employee Lifecycle (Hire to Termination)
- Collaborate with internal/global teams (e.g., Payroll & Benefits, People Partners) to enhance knowledge management and process improvement across service delivery centres.
- Support people team in daily operations such as case management, process management, reporting etc.
- Support people operations team to identify challenge and opportunity for driving excellence.
- Continually maintain Aptia learning base and update Standard Operating Procedures
- Responsible for managing Workday help cases and daily SLA management.
- Support process change in Aptia HRMS system, make sure that employee data is updated and accurate.
- Assist People Ops team in internal activities and global initiatives
- Assist the team in managing reports and dashboards. Internal Only Requirements
Experience & Qualification
- Graduates/ Postgraduates with 2 to 5 years of professional experience in a fast-paced environment
- Prior experience in Workday is an added advantage but not limited to it. SuccessFactors, SAP HCM, Oracle Fusion and other HCM experience can also be considered.
- Prior knowledge of defining and stabilizing, SOP creation are added advantage.
- Excellent written and spoken communication skills.
- Proven ability to learn quickly, behave professionally, and proactively take responsibility.
- Ability to work collaboratively or independently.
- Demonstrate high level of discretion relating to confidential information.
- Self-motivated and can-do attitude
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