Deloitte
Website:
deloitte.com
Job details:
Summary
Position Summary
Specialist Assistant Manager, Technical Program & Project Management
Are you passionate about driving enterprise transformation at scale and bridging artificial intelligence (AI) strategy with AI engineering execution? As a Business Program Specialist within the Enterprise Transformation and Optimization (ETO) team, you will support the planning, execution, and day-to-day delivery of assigned workstreams within a portfolio of technically oriented programs and projects. You will work under the direction of program leadership to help teams deliver against timelines, budget expectations, and leadership priorities across the US, India, Costa Rica, and Mexico.
This role operates at the intersection of business outcomes, operating model change, and modern AI-enabled solutions, translating strategic intent into structured workplans, governance inputs, and measurable value tracking in partnership with cross-functional teams. You will contribute across the program and project lifecycle by coordinating workstream plans, managing dependencies and risks, preparing leadership-ready updates, and supporting delivery quality through established governance and release routines. You will also bring hands-on experience building, testing, and iterating AI agents, for example in Microsoft Copilot Studio and similar agent-building platforms, by developing prototypes and pilot releases, documenting requirements and test results, and supporting operational handoff under defined engineering, security, and Responsible AI standards.
Work you'll do
As an Assistant Manager - Business Program, Technical Program/Project Management on the Enterprise Transformation and Optimization team, you will be responsible for…
- Supporting stakeholder engagement across complex, multi-geo transformation programs by aligning leaders on scope, outcomes, and decision points
- Preparing executive-ready communications, including program updates, decision materials, leadership presentations, and governance outputs
- Coordinating workstream plans, dependencies, risks, handoffs, and stabilization activities across business, product, data, engineering, risk, and change teams
- Building and iterating prototype and pilot AI agents using Microsoft Copilot Studio and similar enterprise agent-building platforms in partnership with engineering teams
- Supporting value tracking, adoption metrics, Responsible AI controls, and change management activities to help deliver measurable business outcomes
The team
OSI leads strategic initiatives that modernize how enabling functions operate—combining business transformation expertise with digital, data, and AI capabilities to improve service experience, productivity, and operational excellence across geographies.
Location: Hyderabad
Shift Timings: 2 PM to 11 PM
Qualifications
Required:
- Bachelor’s degree in business, technology, engineering, analytics, or a specified field, or equivalent experience
- 6-8 years of experience leading complex programs or initiatives in a corporate, technology-enabled, customer or service-centric environment
- Experience running enterprise-scale, cross-functional programs with senior stakeholder management and measurable outcomes
- Experience translating ambiguous business needs into structured requirements, roadmaps, and delivery plans
- Working knowledge of modern AI concepts and delivery considerations, including generative artificial intelligence (AI), large language models, automation, data readiness, evaluation metrics, model lifecycle, and adoption impacts
- Experience building and iterating AI agents in an enterprise environment using Microsoft Copilot Studio or comparable agent-building platforms
- Experience creating executive-ready communications, storylines, and PowerPoint materials
Preferred:
- Experience delivering AI-enabled products or platforms from use case intake through minimum viable product and scale
- Experience with change management, operating model design, process redesign, or service management
- Experience supporting governance for AI risk, privacy, security, and controls
- Program management certification or formal training, such as Project Management Professional (PMP), Agile, or Scaled Agile Framework (SAFe)
Our purpose
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Requisition code: 352439
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