Tier 1 Helpdesk Agent
Sparksoft Corporation
- Experience
- 2+ yrs
- Location
- Columbia, Maryland, United States
- Job type
- Full-time
Required skills
- Microsoft Windows
- Microsoft Outlook
- Microsoft Word
- CRM
About the role
2+ years call center/customer service experience; 2+ years CRM and ticketing systems; ability to pass federal background check and maintain Public Trust clearance; lived in US 3 of past 5 years; high school diploma; multiple shifts excluding weekends; Microsoft Windows, Outlook, Word proficiency.
About Sparksoft Corporation
Women-owned digital health and IT contractor serving federal and state agencies with technology solutions.
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