General Manager

Description

General Manager – HVAC Services

Lead M&S Air Conditioning in Palm Beach and Broward Counties!

Location: Palm Beach and Broward Counties, FL (Deerfield Beach area)

Revolutionize HVAC Service. Lead the South Florida Market.

Company Overview: M&S Air Conditioning

M&S Air Conditioning, a key company under the Fountain Comfort Group umbrella, is a leading provider of essential Residential and Commercial HVAC Services in the Palm Beach and Broward regions. Our mission is to set the standard for service quality and cultivate an award-winning culture. As part of a national group committed to long-term growth across North America, M&S offers a stable, supportive environment and an exciting opportunity to lead a thriving, high-growth business unit focused exclusively on heating and cooling solutions.

We believe that by investing in our people, we can fundamentally change the trades—and the service experience for our customers.

Position: General Manager (P&L Owner) – HVAC

The General Manager will serve as the Chief Operating Leader for M&S Air Conditioning's South Florida operations, holding full P&L responsibility for all aspects of the business, including Residential and Commercial HVAC Service, Maintenance, and Installation.

This role demands a visionary leader capable of driving profitable growth, optimizing operational efficiencies, and building a world-class team culture focused on Alignment, Integrity, People Development, and Excellence.

Salary: Target Total Compensation $90,000 – $115,000+ (Competitive Base Salary + Aggressive Performance Bonus)

Key Responsibilities: Three Pillars of Leadership

1. Strategic & Financial Leadership (P&L Ownership)

• P&L Management: Own and drive the business unit’s full financial performance, including revenue targets, cost management, and margin expansion specifically within the HVAC service and installation departments.
• Strategic Planning: Develop and execute comprehensive annual and long-term strategic plans to expand market share and optimize HVAC service delivery throughout Palm Beach and Broward counties.
• Performance Reporting: Deliver regular, insightful financial and operational reports to Senior Leadership, making data-driven decisions to continuously enhance efficiency and profitability.

2. Operational Excellence & Compliance

• Process Optimization: Oversee and standardize day-to-day operations across all departments (Service, Install, Maintenance, and Office/Dispatch), implementing robust policies and procedures to ensure maximum efficiency, productivity, and quality control.
• HVAC Quality Control: Ensure all service, repair, and installation projects adhere strictly to manufacturer specifications, current building codes, and company best practices.
• Regulatory Compliance: Guarantee strict adherence to all local, state, and federal industry standards, licensing requirements, and safety regulations (OSHA, EPA Section 608) specifically related to HVAC operations.

3. Team Leadership & Cultural Development

• Talent Acquisition & Development: Hire, coach, and mentor a high-performing team of HVAC Service Managers, Install Managers, and Field Technicians. Drive robust succession planning and technical development programs.
• Culture Builder: Cultivate a positive, collaborative, and high-accountability work environment where technicians and staff are motivated to deliver exceptional customer service.
• Customer Advocacy: Set and enforce the highest standards for customer satisfaction (CSAT) and service quality, ensuring the M&S brand maintains its reputation for excellence in the South Florida market.

Qualifications for Success

• Experience: 5+ years of progressive managerial experience, with a minimum of 3 years in a senior leadership or General Manager role with proven P&L responsibility. Extensive experience within the HVAC industry is preferred.
• Education: Bachelor's degree in Business Administration, Management, or a related field required. An advanced degree (MBA) is a strong asset.
• Licensing & Certification: Holding a relevant EPA Certification and a Florida State/Local Master HVAC or Contractor's License (or ability to obtain one) is highly preferred.
• Leadership Acumen: Demonstrated ability to lead managers, inspire multi-disciplinary teams, and effectively communicate a clear vision across all organizational levels.
• Technology Proficiency: Proficiency with service management software (e.g., ServiceTitan, Housecall Pro) and CRM/ERP systems.

Why Choose the M&S Leadership Team?

Join a company recognized for its award-winning culture and where your leadership will directly shape the success of a major regional service provider.

• Premium Compensation: Highly competitive Base Salary plus an aggressive Bonus Plan tied directly to business unit performance (Target Total Compensation $90K – $115K+).
• Career Investment: Opportunity for executive coaching, professional development, and technical training.
• Comprehensive Benefits: Health, Life, Dental, and Vision insurance.
• Financial Future: 401(k) matching program to support your retirement goals.

If you are a highly motivated executive ready to take full ownership of the M&S HVAC market in South Florida, we encourage you to apply!

M&S Air Conditioning and Fountain Comfort Group are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly employer.