Surgery Coordinator & Central Scheduler
Full-Time
Position Summary:
This Full-Time, dual-responsible position supports both surgery coordination and central scheduling, with responsibilities divided between each function daily.
In the surgery coordination role, this position works closely with physicians, hospitals, and outpatient surgery centers to schedule procedures, coordinate surgical teams, verify insurance requirements, and guide patients through the surgical process from start to finish.
In central scheduling, this role manages a high volume of incoming calls, schedules patient appointments, and ensures a positive patient experience through effective communication and customer service.
Schedule: Full-Time / Monday- Thursday: 8:00 AM – 5:00 PM / Friday: 7:30 AM – 2:30 PM
Pay Range: $17–$20 per hour (based on experience)
Qualifications:
- High school diploma or equivalent
- Minimum 2 years of customer service experience
- Medical scheduling experience required (OB/GYN preferred)
- Surgery Coordination experience preferred
Key Responsibilities:
Surgery Coordinator Responsibilities
- Coordinate in-office and outpatient procedures
- Schedule surgeries and maintain provider calendars
- Verify insurance benefits and obtain prior authorizations
- Ensure pre-operative requirements and clearances are completed
- Educate patients on procedures and financial responsibilities
- Serve as liaison between patients, providers, facilities, and insurance companies
Central Scheduler Responsibilities
- Answer and manage incoming calls
- Schedule and reschedule patient appointments
- Verify patient demographics and insurance information
- Communicate referral requirements and assist with patient inquiries
Additional Duties:
- Maintain accurate patient records and documentation
- Ensure confidentiality and HIPAA compliance
- Perform other duties as assigned
About Us:
Visit www.SWCWC.net to learn more about our team and services.