Join our patient-centered team as a Scheduler, where you’ll be the welcoming face of our clinic and play a key role in ensuring efficient, compassionate care for our community.
JOB HIGHLIGHTS:
- Impactful Role: As the first point of contact, you will directly influence the patient experience through exceptional communication and attention to detail.
- Community-Centric: Pairing small town values with industry-leading standards, South Peninsula Hospital values and invests in our staff and deeply cares about our patients.
- Benefits: South Peninsula Hospital provides a competitive salary and industry-leading benefits, including Health/Dental/Vision Insurance with up to a 2K HRA and generous PTO. Loan forgiveness and tuition reimbursement programs are available.
RESPONSIBILITIES:
- Coordinate and facilitate scheduling for new and returning patients to maximize provider productivity.
- Maintain accurate and up-to-date provider schedules to ensure timely patient care.
- Verify insurance, update patient records, and handle registration tasks.
- Professionally manage incoming calls, providing courteous and efficient assistance.
- Support the clinic team by maintaining confidentiality and contributing to a positive work environment.
KNOWLEDGE AND EXPERIENCE:
- High school diploma or GED required.
- Two to three years’ experience in computerized patient accounts and/or as an administrative assistant preferred.
- Strong written and oral communication skills with the ability to manage multiple priorities.
- Proficient in Microsoft Word, Excel, and other office software applications.
- Excellent keyboarding skills with high accuracy and speed.
- Professional appearance and demeanor with a commitment to patient-focused service.
- Ability to maintain accurate records and strict confidentiality.
- Physical Requirements: Physical demands may include sitting for prolonged periods, walking, stooping and occasional lifting.
ENVIRONMENT:
The South Peninsula Hospital is a combined 22-bed Acute Care Critical Access Hospital and 28-bed Long Term Care facility located at the southern end of the Kenai Peninsula in South-Central Alaska.
This position is based in the Homer Medical Center and involves working in a busy clinic setting with frequent patient and staff interaction. Work is primarily indoors, with moderate physical demands and occasional fluctuations in schedule based on patient needs.
Job Hazards: Psychological demands can be very strenuous. Most work is performed inside and the work is generally of a positive nature.