About the Department
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.
Learn more about Louisiana Department of Health
Make a meaningful impact at the Louisiana Department of Health by joining a team at the forefront of Medicaid innovation. In this role within Medicaid Technology Development, you’ll help drive the systems that power eligibility for Medicaid and CHIP—ensuring critical healthcare services reach the people who need them most.
This position offers the opportunity to work on complex, high-visibility systems that connect state and federal partners, translate policy into real-world application, and support major initiatives like Healthy Louisiana and the Coordinated System of Care. If you have a strong grasp of Medicaid policy, data systems, and a passion for improving public service delivery, this is your chance to shape how healthcare access is delivered across the state.
Position Duties
Six years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
Six years of full-time work experience in any field plus three years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
A bachelor’s degree plus three years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
An advanced degree or a Juris Doctorate plus two years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Minimum Qualifications
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Other Qualifications
Job Duties:
- Performs quality assurance monitoring and testing for the Application Registration/Data Collection track within the Eligibility & Enrollment System.
- Serves as subject matter expert and owner for the assigned track, ensuring system functionality aligns with business and program requirements.
- Develops, reviews, and executes test cases, scenarios, and scripts to validate system upgrades and defect resolutions.
- Conducts multiple testing types, including user acceptance, functional, regression, and usability testing to ensure system performance and reliability.
- Identifies, documents, and reports system issues, risks, and defects to the test lead, supporting timely resolution and risk mitigation.
- Collaborates with cross-functional teams, vendors, and technical staff to support end-to-end testing, system design, and acceptance criteria development.
- Participates in daily standups, supports service desk ticket resolution, and maintains system documentation to ensure smooth operations and user satisfaction.
Position-Specific Details:Location: Medical Vendor Administration /
Medicaid Technology Development/ East Baton Rouge Parish
Appointment Type: This position may be filled as a Probationary appointment, Promotional appointment, or Detail to Special Duty
Cost Center: 3052100302
Position Number(s): 50610899
How To Apply:No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
For information on how to check your application status and understand status updates, please click HERE.
Contact Information:
Shambrielle Pooler
Shambrielle.Pooler@la.gov
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818
Baton Rouge, LA 70821
225-342-6477
This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.
LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.
Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.
LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
