Product Management Trainee, Production Services - Summer/Fall 2025

Sony Pictures Entertainment (SPE) is a subsidiary of Sony Entertainment Inc., and they are seeking a Product Management Trainee for their Global IT Production Service team. This role involves assisting with day-to-day production support and creating product support documentation while providing real-world experience to recent graduates. Responsibilities The Product Management Trainee for IT Production Services will assist the global ITPS team in day-to-day production support. Triaging ticket and service requests from ongoing projects. Help create product support documentation (user guides, knowledge base articles, process flows, etc.) Attend and participate in product team meetings to deliver support updates Work with BA to help document requirements from our business stakeholders. Work with Product Manager to capture support trends and translate into product improvements. Qualification Excellent communication skills, is able translate technical requirements to IT and non IT stakeholders Thrives in a highly collaborative environment Analytical and critical thinking skills. Can develop a deep understanding of user needs and experience to deliver product improvements on their behalf. Recently graduated from an accredited college or university Holds a degree in engineering, business, or relevant field of study Prior experience in customer service, sales, or tech support roles Familiarity with industry standard applications like Box, Entertainment Partners or Digital Media Asset Management Software Experience with Scrum/Agile development best practices Interest or prior experience with UX/UI design and/or design software

Sony Pictures Entertainment (SPE) is a subsidiary of Sony Entertainment Inc., a subsidiary of Tokyo-based Sony Corporation. It is a sub-organization of Sony. Founded in 1987 Culver City, California, USA 5001-10000 employees