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Technical Support Specialist

Min Experience

3 years

Location

Kitchener (ON), Canada

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

As a member of our global Manufacturing Engineering team, you will be supporting production and repair systems within the Technical Support & Education team. In this role, you will provide technical support and training to employees on various processes, ensuring seamless operations and knowledge sharing. Additionally, you will participate in the rollouts of new systems, ensuring a smooth transition and minimizing disruptions. Furthermore, you will collaborate with our manufacturing and repair facilities to validate new processes, ensuring they meet quality and efficiency standards.

About the company

At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life's unforgettable moments. We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best. If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Skills

electronics
it infrastructure
networking
databases
erp software
ticketing software