Description
ABOUT THE POSITION:
We are seeking a qualified Budtender with experience in the cannabis industry. Budtenders are the first impression of Ponderosa and must be an ambassador for Ponderosa customer service standards and our company culture. Maintaining a clean and professional environment that aligns with our first-class standards is also crucial to this role.
Requirements
JOB DUTIES AND RESPONSIBILITIES:
- Welcome visitors and customers warmly, both in person and over the phone, applying relationship-building principles to foster positive experiences and ongoing customer relationships.
- Provide customers with information and educational resources about cannabis, including strains, methods of administration, effects, and precautions.
- Operate a cash register, accurately itemizing and totaling purchases while adhering to regulatory limits and applying discounts or specials as required.
- Process customer payments accurately, issue receipts and refunds, and provide correct change when needed.
- Maintain a safe, clean, and professional working environment.
- Balance the cash drawer and conduct audits at the beginning and end of shifts to ensure accuracy and proper organization.
- Establish and maintain relationships with current and potential customers to drive business growth.
- Maintain oversight and chain-of-custody for all assets within the assigned workstation.
- Weigh and record product quantities with precision.
- Manage customer records and all materials containing customer information appropriately.
- Assist in product preparation and display tasks.
- Perform additional duties as assigned by management.
Minimum Qualifications (Required):
- Ability to lift 50+ pounds as needed.
- Quick learner and willing to be coachable and flexible with work tasks.
- Must be 21+ years old.
- Ability to obtain and maintain an AZDHS Facility Agent Card.
- Attention to detail and ability and willingness to follow instructions.
- Able to sit or stand for extended periods of time.
- Reliable attendance and communication - show up to work when you say you will and do what you say you will do.
- Criminal background checks will be performed; most marijuana-related crimes will not negatively impact an application.
- Reliable transportation.
Additional Qualifications (Preferred):
- Experience in the cannabis industry (formal or informal).
- Desire for full-time employment opportunities with the company.
- High school diploma or GED.
- Cannabis-related education.
License/Certification: Facility Agent (FA) card (required to start work)
Summary
ABOUT THE COMPANY:
Sonoran Roots is a vertically integrated, craft cannabis company headquartered in Tempe, Arizona. As an independent and locally owned company founded by Arizona natives, Sonoran Roots maintains a focus on producing high-quality, clean, and compliant cannabis products for its customers.
The company owns and operates three cultivation facilities (Mesa & Tempe), a state-of-the-art extraction lab (Tempe), and well-established retail dispensaries (Glendale, Chandler, Flagstaff, Tucson, Tempe/Mesa, Mesa, Queen Creek, Phoenix). Our family of brands is well known for quality in the Arizona market and includes Sonoran Roots Cannabis, Canamo Concentrates, and Ponderosa Dispensary.
Achievements:
Our Mission:
Provide the most consistent, high-quality products and services to the patients, customers, and dispensaries of Arizona, while making a lasting, positive impact on employees and the community.
Our Values:
R: Respect - Treat people with appreciation and dignity
O: Open-Mindedness - Be willing to listen to other ideas and consider alternative solutions
O: Opportunity - look at any obstacle as the means to creating possibility
T: Teamwork - the whole is greater than the sum of the parts
S: Sincerity - take pride in your work and be mindful in how your actions impact others