Senior Site Reliability Engineer

The Impact you can have Join us in shaping the future of SonarQube and empower over 10 million developers worldwide to write cleaner, more secure code. As a Senior Site Reliability Engineer, you will implement massively scalable services, automate all systems operations, and measure and continuously optimize service quality. You will operate in a fast-paced, high-impact environment, contributing to both cloud-native services and on-premises solutions. Your work enhances authentication, authorization, and platform security—key areas relied upon by our open-source community of over 500,000 members and tens of thousands of corporate customers, including NASA, Novartis, Ubisoft, and Microsoft. Based in Geneva, Switzerland, you will join an interdisciplinary squad of software engineers, product managers, and UX designers. You will collaborate with highly skilled engineers who simplify the complexity of Identity and Access Management (IAM) while ensuring seamless integration for our customers. If you thrive on impact, ownership, and technical excellence, we want you on our team. On a daily basis, you will Have significant responsibility for working with the Software Engineers, Cloud Platform Engineers, Release Engineers, Security Officers, and other SREs to ensure that SonarCloud reliability and performance meet our customers' needs, while being efficient and with a manageable operational load. Participate in designing and implementing features and observability best practices by having a practical understanding of SonarCloud functionality and business processes. Be fully responsible for operating the AWS infrastructure owned by your squad. Monitor and proactively maintain SonarCloud's Service Levels (availability, scalability, and performance). Respond to and own alerts, troubleshoot issues, and mitigate incidents. Analyze abnormal trends in SLI, breached SLOs, and trigger actions. Enhance the monitoring and observability tools (CFN and CDK python) and own implementation of four golden signals across the SonarCloud platform (Latency, Traffic, Errors and Saturation). Maintain operational documentation. Support the customer-facing support functions. Support deployments and perform technical scheduled maintenance.

At Sonar, we're a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We build solutions that don't just solve symptoms of problems – we fix problems at the source – source code, to be specific. We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. We believe team members should have the opportunity to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we're all about the mission: provide solutions that deliver Clean Code.