Lakshya Software Technologies Pvt. Ltd.
Website:
lakshya-soft.com
Job details:
ServiceNow Solution Architect
Location- Chennai/Hybrid
Client Interview- Yes
Shift timing- 2-11 PM
JD:
• Architecture & Governance: Define and enforce platform standards (CSDM, CMDB, domain separation) for compliance and scalability.
• Solution Design: Architect solutions across ITSM, ITOM, CSM, HRSD, SecOps/GRC, SPM, FSM, and App Engine.
• Integration & Security: Implement robust integrations using IntegrationHub and APIs; design secure identity models (SSO, OAuth, OIDC).
• Engineering & Delivery: Drive DevSecOps, CI/CD pipelines, ATF automation, and Agile delivery.
• Leadership & Strategy: Engage with executive stakeholders, define strategic roadmaps, mentor technical teams, and support pre-sales and RFP processes.
• AI Enablement: Deploy Now Assist (GenAI) for automation and content generation; implement Agentic AI for autonomous workflows.
Qualifications
• 15-20 years of Overall experience; minimum 8+ years in ServiceNow architecture.
• Proven leadership in multi-instance ServiceNow programs.
• Expertise in CSDM, CMDB, integrations, security, and performance engineering.
• Hands-on experience delivering Now Assist and Agentic AI in production environments within the last 12–24 months.
• Strong executive communication and Agile leadership skills.
• Micro Certifications: Welcome to ServiceNow, Agile Development, Technical PM Journey, Agentic AI Executive, Now Assist Executive.
Preferred Certifications
• ServiceNow CSA, CAD; CIS
• SAFe/Agile; CISSP/CCSP preferred.
• Industry Exposure: Banking, Healthcare, Human Resources, Insurance, Communications, Retail.
Expectations
• Willingness to work in shifts and travel as required.
• Commitment to Scrum-based Agile delivery models.
• Strong capability in designing, governing, and enabling enterprise applications
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