UST
Website:
ust.com
Job details:
Role Description
Job Description:
We are seeking an experienced AMS Solution Architect with strong pre sales and RFP solutioning expertise to design, position, and articulate innovative Application Management Services (AMS) offerings.
Key Responsibilities
- Lead end to end AMS solutioning for RFPs, RFIs, and proactive proposals, including technical approach, delivery model, transition, governance, and commercials.
- Analyze client requirements, application landscapes, and pain points to propose tailored AMS models
- Develop effort estimates, pricing models, staffing plans, SLAs, and KPIs aligned to client and business expectations.
- Apply ITIL-aligned service management, governance, risk, and compliance frameworks in solution designs.
- Partner with sales teams to shape winning pursuits and present solutions to client stakeholders, including senior leadership.
- Clearly articulate business value, cost optimization, productivity gains, and innovation through AMS constructs such as automation, AIOps, and DevOps.
- Work closely with delivery, finance, legal, and SMEs to ensure feasible, competitive, and compliant proposals.
- Contribute to AMS solution assets, templates, and best practices to improve win rates and solution maturity.
Required Skills & Experience
- 8+ years of IT experience with strong focus on AMS pre sales / solution architecture in Tier 1 or Tier 2 IT services organizations.
- Deep understanding of Application Management Services, including support models, SLAs, transition, and steady state operations.
- Proven experience in RFP response leadership, solution writing, and bid management.
- Strong knowledge of ITIL / service management, with exposure to automation, monitoring, DevOps, and cloud based AMS.
- Excellent communication, storytelling, and stakeholder management skills.
Education & Certifications (Preferred)
- Bachelor s degree in engineering / computer science or equivalent.
- ITIL, TOGAF, or cloud certifications (AWS/Azure/GCP) are a plus.
- MBA or formal sales / solution selling training is desirable.
Skills
solution architecture,ams solution architecture,rfp solutioning,application management services,
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