Ericsson
Website:
ericsson.com
Job details:
About This Opportunity
Ericsson Security Manager (ESM) provides unique security orchestration and management coupled with powerful security analytics and machine learning capabilities for detecting zero-day attacks and threats. Security Manager is an essential part of evolved networks where security functions, policies, and related configurations are dynamically deployed and adjusted across multi-vendor domains. It is a virtualized security solution designed for end-to-end infrastructure and application-level security management for Mission Critical Networks in 5G and IoT deployments.
By joining our industry-leading Security Solutions unit, you will work with a team of passionate security and software development/operation professionals to develop, deploy, and operate AI/ML-based next-generation cyber security management and assurance systems. You’ll get a front-row seat in the fast-paced security domain and the chance to explore the latest tools and technologies.
What You Will Do
- Act as a customer-facing consultant and Single Point of Contact (SPOC), engaging in both integration and architectural aspects.
- Analyze customer requirements, networks, and technologies to design and implement tailored ESM solutions across Bare Metal, Cloud, and IP network environments.
- Design and Plan activities.
- Deliver processes and documentation: HL designs, LL design, methods of procedure, feature demos, training content.
- Handson activities: perform Installations, deployments, and troubleshooting on on-premises and hyperscale environments.
- Handle Customer Troubleshooting Requests, Incident Management, and Service Ticket Tracking.
- Support presales activities, including offer preparation, solution presentations, and demos.
- Drive solution architecture: scalability, resilience, performance, and cloud-native design principles.
- Collaborate with developers and project managers to improve efficiency, reliability, and overall system performance.
- Contribute to Continuous Improvement of product, processes, and documentation.
- Occasionally participate in on-call rotation for customer support.
- Be flexible to work across different time zones and willing to travel globally
The Skills You Bring
- Customer-oriented mindset and ability to translate customer needs into technical solutions.
- Agile mindset and proven ability to work in cross-functional, geographically distributed teams
- Strong analytical and problem-solving skills with clear communication, both written and verbal.
- Experience in Security Domains (Telecom Networks, IoT, ICT Security) and industry standards
- Expertise in Cloud-Native principles: Docker, microservices, Kubernetes
- Knowledge of Linux systems (Ubuntu, SLES, etc.), virtualization (KVM), and orchestration tools (Helm, OCP, VMware Tanzu)
- Scripting skills (Python, Shell, Ansible) and experience with REST APIs
- Debugging and troubleshooting expertise with hands-on operational experience
- BSc/MSc in IT or related field (or equivalent practical experience)
- Willingness to travel, adapt, and take ownership with a can-do attitude It’s an advantage if you have
- Experience in CI/CD, DevOps pipelines, Jenkins, GitLab/Gerrit, GitHub
- Knowledge of test automation tools (e.g., Robot Framework)
- Previous experience with other vendor network equipment
- SOC (Security Operations Center) background as Analyst or Engineer
- API expertise (RESTful web services)
- Relevant certifications: CISSP, CISM, CCSP, CompTIA Security+, CEH, GSEC, OSCP.
- Broad experience in Telco products, including 3PP solutions.
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