CGI
Website:
cgi.com
Job details:
Position Description
Company Profile:
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
Position: Software Engineer- Java & Linux Production Support Software Engineer
Experience: 2-4 years
Category: Production Support
Shift: Flexible to support 24x7 shifts, weekends
Location: Hyderabad
Position ID: J0526-2363
Employment Type: Full Time
Education Qualification: Bachelor’s degree in computer science or related field or higher with minimum 2 years of relevant experience.
Position Description: We are looking for a strong Java Production Support / Application Support Engineer with solid Core Java and Unix expertise, who can manage 24x7 offshore support, handle production issues, and work closely with onshore teams to ensure seamless service delivery for enterprise clients.
Your future duties and responsibilities
- Responsible for ensuring the successful delivery of offshore production support services for enterprise customers.
- Provide L1/L2 production support for Java-based applications, including:
- Application/system monitoring
- Incident management and root cause analysis
- Issue troubleshooting and resolution
- Bug fixing and deployment support
- Deliver 24x7 application support in a shift-based environment, including rotational shifts.
- Perform enhancements, fixes, and customizations based on client requirements.
- Support and manage microservices-based applications built using Spring Boot.
- Handle migration, patching, and upgrade activities across:
- Operating system servers
- Application servers
- Middleware components
- Database servers
- Provide support for workflow/process automation using Camunda.
- Work with Kafka-based messaging systems for event-driven architectures.
- Coordinate with onshore teams, vendors, and external agencies for daily operational activities.
- Ensure timely incident resolution in compliance with SLAs and quality standards.
- Maintain proper documentation, runbooks, and support knowledge base.
- Flexible to support 24x7 shifts, weekends, and holidays as per project needs.
Required Qualifications To Be Successful In This Role
Must-Have Skills:
- Strong hands-on experience in Core Java
- Good experience with Spring Boot and Microservices architecture
- Solid understanding of REST APIs and system integration
- Experience with MongoDB and PostgreSQL databases
- Working knowledge of Camunda (workflow/process automation)
- Experience with Apache Kafka for messaging and event-driven systems
- Strong experience with Linux/Unix systems
- Proficiency in Linux/Unix commands and shell scripting
- Medium-level exposure to SQL / relational databases (PostgreSQL / Oracle)
- Proven ability to troubleshoot production issues in live environments
- Willingness to work in flexible and rotational shifts (24x7 support)
Good-to-Have Skills:
- Experience with cloud platforms (AWS/Azure/GCP)
- Exposure to containerization technologies such as Docker and Kubernetes
- Knowledge of ANT scripting
- Basic to intermediate knowledge of:
- JavaScript
- JSP & Servlets
- HTML & CSS
- Exposure to AI, automation tools, or scripting-based automation
- Experience with application performance monitoring and alerting tools
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Click on Apply to know more.