NR Consulting
Website:
nrconsulting.com
Job details:
• HAM/SAM Pro ServiceNow ITAM SME
Job Location:- Pune/Mumbai/Hyderabad/Chennai/Bangalore/Noida
ServiceNow HAM Developer
Requirements
Design develop and implement customized solutions within ServiceNow for assigned modules SRE SPM HAM SAM
Collaborate with stakeholders to gather and analyze business requirements and translate them into technical solutions
Configure and customize ServiceNow applications workflows and modules based on best practices
Support integration of ServiceNow with other ITSM and ITOM tools
Solid understanding of software license models and hardware lifecycle management
Perform system administration upgrades and maintenance of the ServiceNow platform
Troubleshoot issues and provide timely resolutions to minimize downtime
Develop and maintain documentation for configurations processes and procedures
Provide training and support to endusers and administrators
Participate in continuous improvement initiatives for ITSM processes
Stay uptodate with ServiceNow features enhancements and industry best practices
• Required Skills Experience
Strong experience 4 years in ServiceNow platform development and administration
Handson experience in any one or more of the following modules
HAM Hardware Asset Management
SAM Software Asset Management
Experience with ServiceNow scripting JavaScript Jelly RESTSOAP integrations workflows and UI policies
Knowledge of ITSM ITOM and IT asset management concepts
Familiarity with ServiceNow upgrade and patching processes
Ability to work in AgileScrum teams
- Strong problemsolving analytical and communication skills
Click on Apply to know more.