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About Us
We work with brands across branding, packaging, websites, social media, and digital experiences. As a fast-growing creative agency, we’re looking for someone who can help manage the flow between clients, content, team coordination, and internal operations.
This is not just a typical social media role.
We’re looking for someone who can take ownership, coordinate efficiently, communicate confidently, and help keep both client work and internal operations organized.
Key Responsibilities
- Social Media Management:
- Manage social media operations for multiple brands
- Plan and coordinate monthly content calendars
- Coordinate with designers, editors, photographers, and content teams
- Handle approvals, posting schedules, and publishing
- Write basic captions, content briefs, and content directions
- Stay updated with social media trends and content formats
- Ensure timely execution of deliverables
- Client Servicing & Coordination:
- Handle day-to-day client communication and follow-ups
- Coordinate feedback, approvals, and revisions with the internal team
- Understand project requirements and maintain workflow timelines
- Share updates, reports, and status with clients
- Ensure smooth communication between clients and the creative team
- HR & Operations Coordination:
- Call and coordinate with job applicants for interviews and follow-ups
- Schedule interviews and assist in hiring coordination
- Help with onboarding and internal employee coordination
- Follow up internally on pending tasks and deadlines
- Help maintain smoother workflow, accountability, and communication within the team
Requirements
- 2-4 years of experience in social media management, client servicing, operations, or agency coordination
- Strong communication and interpersonal skills
- Confident in handling calls, follow-ups, and coordination
- Organized, proactive, and detail-oriented
- Ability to manage multiple tasks and teams together
- Basic understanding of branding, content, and social media
- Comfortable using Google Sheets, Docs, Notion, Meta Suite, etc.
- Agency experience will be preferred
What We’re Looking For
We’re looking for someone who can become a strong support system for both the management and creative team, someone who understands coordination, ownership, communication, timelines, and execution.
This role is ideal for a person who enjoys managing people, workflows, content coordination, and operations together in a fast-moving creative environment.
Click on Apply to know more.