AGR Knowledge Services Pvt Ltd
Website:
agrknowledge.com
Job details:
Company Description
AGR Knowledge Services Pvt. Ltd is a leading customised research and consulting firm, delivering outsourced research solutions to some of the world’s largest corporations, financial institutions, consulting firms, and government agencies.
We are hiring for the Social Insight and Analytics (SIA) vertical, which supports brands with B2B solutions across social listening, online reputation management, custom research and crisis management.
Role Description
This is a full-time hybrid role for a Social Media Analyst, based in Mumbai. The Social Media Analyst will be responsible for tracking, monitoring, and analyzing social media data and trends to generate actionable insights. Daily tasks include conducting social media measurements and preparing coverage reports. The role will also require effectively communicating findings to stakeholders.
- Monitor brand mentions across social media, and online site including news, blogs and forum.
- Track conversations related to clients and their brands
- Segment mentions based on sentiment (positive, neutral, negative)
- Identify key themes, trends, and spikes in conversations
- Highlight any critical post or negative mentions in a timely manner
- Support creation of daily, weekly, and monthly reports
- Conduct manual checks to ensure no important mentions are missed
- Maintain data accuracy and consistency in tagging
Qualifications
- 1–2 years of experience in social listening / digital monitoring
- Hands on experience working on industry grade social listening tools (e.g. Brandwatch, Meltwater etc)
- Knowledge of Social Media Measurement and proficiency in leveraging social analytics tools
- Good understanding of social media platforms and digital trends
- Comfortable working with Excel / PPT
- Good written communication and report writing skills
Click on Apply to know more.