Knowledge of:
• Customer relations techniques.
• Advanced grammar and business English concepts.
• Analytical and problem-solving techniques.
• Basic math and statistics.
• Computer applications at intermediate to advanced level.
• Filing system modification and maintenance for engineering sector (its use & retrieval functions).
• Office systems and practices.
• Shorthand or note taking techniques.
Ability to:
• Communicate effectively.
• Collect, gather, and analyze data from various sources and develop complex documents
• Develop and use word processing skills at an advanced level; develop complex and lengthy word processing documents.
• Develop and use spreadsheet and database skills at an advanced level.
• Develop ad hoc reports from various computer programs.
• Perform mathematical and statistical computations.
• Learn and effectively use District systems Learn and effectively use new computer systems.
• Use multi-line telephone system.
• Work with high level of detail and maintain high degree of accuracy.
• Handle confidential material.
• Some Departments may require the incumbent to Serve as a Notary Public (within 3 months of start date where required)
• Effectively manage and prioritize simultaneous assignments and tasks.
• Use independent and discretionary judgment.
• Modify and maintain file systems; file alphabetically and numerically.