Lead - Merchant Success

**ABOUT SNAPMINT** Founded by serial Entrepreneurs from IIT Bombay, Snapmint is challenging the way banking is done by building the banking experience ground up. Our first product provides purchase financing at 0% interest rates to 300 Million banked consumers in India who do not have credit cards using instant credit scoring and advanced underwriting systems. We look at hundreds of variables, much beyond traditional credit models. With real time credit approval, seamless digital loan servicing and repayments technology we are revolutionising the way banking is done for today’s smartphone-wielding Indian.  https://snapmint.com/  https://www.linkedin.com/company/snapmintfinserv/mycompany/  **    RESPONSIBILITIES** *  Build strategic relationship with our partners and customers *  Driving revenue enhancement in the accounts and aid partners right from on-boarding to making them a success *  Coordinate with the cross functional teams - Product/Engg/Support - to assist the merchant partners towards deriving maximum value from their Snapmint product *  Understand and improve the Snapmint product offering based on feedback, issues and user experience leading to newer use-cases being solved for * Keep a “merchant-outcome” first based approach as you step in as a BNPL/Pay Later/Affordability consultant and SME **    EXPERIENCE REQUIRED** * Graduate / postgraduate with 5-6 years of relevant work experience * Minimum 3+ years of experience in B2B SaaS/Fintech/E-commerce enablement related account or customer success management  * Prior experience in collaborating with Marketing, Implementations, Partnerships, Sales functions is desirable  * Ability to prioritise among competing tasks - Keen attention to detail and adherence to deadlines *  Excellent communication, project management and problem-solving skills * Understanding Google Analytics and Shopify/WooCommerce analytics and overall marketing funnel is a plus * Prior experience in E-commerce enablement, both D2C as well as marketplaces, is a great to have * Bias for action and first principles thinking is a great skill to have for this role **    LOCATION- Gurgaon**

Founded by serial Entrepreneurs from IIT Bombay, Snapmint is challenging the way banking is done by building the banking experience ground up. Our first product provides purchase financing at 0% interest rates to 300 Million banked consumers in India who do not have credit cards using instant credit scoring and advanced underwriting systems. We look at hundreds of variables, much beyond traditional credit models. With real time credit approval, seamless digital loan servicing and repayments technology we are revolutionising the way banking is done for today’s smartphone-wielding Indian.