SMS Technical Support Manager

Job Description

Day-to-day responsibilities include:

Oversee new carriers and SMS routing providers integrations.

Monitoring carriers and SMS routes overall performance recommending and taking proactive action in case of issues.

Working with the product and routing team to resolve issues.

Maintain and respond to tickets.

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Requirements

1 year of relevant experience in Telecommunications (preferably SMS industry)

Attention to details.

Technical education and background - advantage

Attention to details.

Energetic, with a can do attitude.

Communicative and a team player.

Analytical with ability to interpret data and analytics into meaningful insights.

Creative, self-starter, who can multitask while working under pressure.

English - High Proficiency - MUST

Send CV to: jobs@smsedge.io

Product Information

Presentation - smsedge.com/presentation

Video - smsedge.com/video

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Apply via email at: jobs@smsedge.com

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