Report

Membership Senior Coordinator

Salary

$70k - $74k

Min Experience

5 years

Location

Washington, District of Columbia, United States

JobType

full-time

About the job

Info This job is sourced from a job board

Overview

About the role

Association Management Washington, D.C.

Description

Smithbucklin, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, with primary offices in Chicago and Washington, D.C., is looking for a Senior Coordinator, Membership & Operations to join our Association Management team in our Washington, DC office.

Representing the majority of our client organizations, the Association Management team helps associations create value for the members by delivering strategy and thought leadership, networking opportunities, commerce solutions, education and certification, and advocacy and promotion. The Senior Coordinator, Membership & Operations plays an integral role in organizing a wide range of activities relating to general association management.

At Smithbucklin, we embody a culture driven by optimism, ambition, expertise, and thoughtfulness, where every team member is empowered to exceed expectations and deliver exceptional results for our clients. Join us in shaping the future of association management, where our values serve as the cornerstone of our success.

What You Will Do:

Drive day-to-day client association operations
Develop, drive, manage, and oversee the overall membership strategy, including renewal and recruitment process
Oversee the association financial management function
Manage the membership dues and invoicing process
Direct the association’s member communications (i.e., e-alerts, monthly newsletters, web content, etc.)
Serve as a key resource to the Board and the association’s committees
Handle logistical arrangements for various meetings and events, to include travel, Board book development and post meeting action items
Execute the strategic direction as set by the Board and the Executive Director
Develop and retain support staff

This Role Might Be for You If You…

Exhibit strong project management skills and the ability to juggle multiple projects at one time
Demonstrate a professional demeanor relating to industry subject matter, graphics and pictures
Have excellent time management and organizational skills, with strong attention to detail
Possess professional written and verbal executive communications skills
Demonstrate the ability to work independently or as part of a team
Have a creative, strategic, and growth-focused mindset with comfort applying data and metrics to drive and inform decision-making and approach
Are self-motivated with a proactive approach to process improvement
Posses familiarity with customer success-oriented models and developing value propositions and messaging
Have the ability to learn on the fly
Are comfortable working collaboratively and cross-functionally to align acquisition, engagement and retention strategies
Possess sound business judgment related to conflict resolution
Have the ability to travel 10%

Basic Qualifications:

Bachelor's degree from an accredited four-year institution or equivalent experience
5-7 years of relevant professional experience

Preferred Qualifications:

Experience working with international volunteers is valuable
A solid knowledge base of the Business & Trade association/industry
Database management experience is a plus
Proficiency with basic computer programming, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Where Do You Fit?
Whether you are just beginning your career or are a mid- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, Smithbucklin offers all of our people - regardless of position or compensation - an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.

Smithbucklin is a hybrid work environment with in-office days established as Monday, Tuesday, and Thursday. Employees will work a standard 40-hour week, with the possibility of additional hours based on project deadlines.

Smithbucklin considers several factors when determining compensation, including a candidate's recent coursework, training, experience, and certifications, among other considerations. The expected pay for this role is $70,000-$74,000.

Equal Employment Opportunity
At Smithbucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position.

Smithbucklin will not sponsor applicants for work visas and as a precondition of employment. You must be authorized to work in the United States permanently.

About the company

Provides management and strategy services for non-profit associations.

Skills

Microsoft Office Suite