Sales Operations & Strategy Specialist

Roles and responsibilities

• Sales Operations: 
  • Collaborate with the sales team to identify and eliminate bottlenecks in our sales process. Use data to analyse our sales performance.
• CRM Management:
  • Serve as the CRM expert, overseeing lead management, scoring and sequence optimization to support SDR and sales efforts.
• Strategic Content & Collateral Development: 
  • Improve sales pitch decks, nurturing sequences and sales collateral. Manage content solutions, case studies and client reviews.
• Prospect List Building: 
  • Develop effective strategies for identifying and building high-quality prospect lists, ensuring our outreach is targeted and impactful. Build our ICP.
• Innovative Outreach Collaboration: 
  • Work closely with SDRs to implement new outreach methods that help us meet and exceed sales targets.
• Understand Our Clients: 
  • Work closely with our Customer Success Team to understand our clients’ needs and challenges, and use this knowledge to improve our sales process.

Essential Skills and Experience

• Proven Sales Operations Experience:
  • A strong track record of success in sales operations or similar roles.
• Strategic Thinking: 
  • The ability to think critically, analyse complex problems, and develop innovative solutions.
• Data-Driven Approach: 
  • Proficiency in data analysis and the ability to use data to drive decision-making.
• Excellent Communication Skills: 
  • The ability to articulate complex ideas clearly and concisely.
• Project Management Skills: 
  • The ability to manage multiple projects simultaneously and prioritise tasks effectively.
• Technical Proficiency: 
  • Experience with CRM tools and other sales enablement technologies.