Front Desk Receptionist & Office Assistant

SM Energy is seeking a receptionist/office assistant to be the welcoming first point of contact for our office and a key partner in daily workplace operations. In this hands-on, in-office role, you’ll create a positive experience for employees, visitors, and vendors while supporting the behind-the-scenes flow of the office—mail and deliveries, coordination with internal teams, and a variety of routine administrative tasks. The ideal candidate is service-minded, organized, and comfortable using Microsoft Office tools to keep work moving.

Key Responsibilities

• Create a welcoming first impression by greeting employees, guests, and vendors, managing visitor flow, and keeping the reception/lobby area professional and organized.
• Answer, screen, and route incoming calls.
• Support front desk processes such as visitor badges and parking validation information, and coordinate with facilities/security when needed.
• Receive, log as needed, and distribute mail, deliveries, packages, and couriers; accept/sign for items and route them to recipients promptly.
• Prepare routine correspondence, calendars, and basic tracking/logs using Microsoft Office (Outlook, Word, Excel, Teams) and other workplace tools.
• Monitor and restock office supplies and refreshments as assigned; help keep common areas neat, stocked, and visitor ready.
• Help set up and reset conference and training rooms (tables, chairs, basic supplies) and communicate issues to the appropriate team.
• Stay organized and responsive when requests change and escalate questions or concerns to the appropriate team member.
• Follow office safety guidance and support emergency procedures as assigned.
• Pitch in on additional administrative tasks and small projects as needed.

Qualifications

• High school diploma or equivalent required; additional office/administrative education or training is a plus.
• 1+ years of receptionist, administrative, or office support experience preferred (or equivalent customer service experience).
• Strong customer service mindset with professional, courteous communication (in person, phone, and email).
• Strong Microsoft Office skills, especially Outlook, Word, Teams, and Excel; comfortable learning new systems and procedures.
• Organized and dependable; able to track details, meet deadlines, and follow through on routine tasks.
• Attention to detail and reliable follow-through; able to complete tasks with general supervision.
• Ability to move and lift up to 30 lbs.
• Notary license preferred but not required.
• Conduct business with high ethical standards and be a collaborative team player.

Schedule & Location

• This is an in-office position operating on a 9/80 schedule with every other Friday off.

Work Environment & Physical Requirements

• In-office, front-facing environment with frequent interaction and periodic high-volume activity.
• Regular movement throughout the office while supporting mail, deliveries, supplies, and room set-ups.