Client Partner

About Us

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organisations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.

About The Role

Our Auckland office is currently seeking a Client Partner to drive results by selling and building strategic relationships within the new market. This opportunity is right for the individual that seeks exposure to multiple high-profile NZ clients, drives thought leadership, grows a portfolio of business and leads strategic solution teams.

The individual in this role will serve Slalom’s current clients as a trusted partner, building and executing customised account plans and predictable sales engagement processes. Successful candidates must thrive in a people-based culture and be passionate about identifying new client opportunities and growing the Slalom brand. We are looking for a thoughtful, high-energy, solution and customer-centric individual to drive the growth within our portfolio. You will be a key partner with our practice leaders and subject matter experts to develop next generation solutions that enable our clients to realise their most strategic initiatives.

What You’ll Do

• Partner with your client(s) to help influence the strategic technical direction and identify ways Slalom can come in to help them achieve business objectives
• Collaborating with global and local capabilities to derive and deliver customer outcomes
• Drive business development through opportunity identification, qualification, solutioning and Statement of Work creation. Partner with sales executives to create successful account strategies and pursuit plans
• Responsible for profitability of assigned local accounts (revenue and utilisation goals)
• Maintain a set billable utilisation target
• Identify opportunities for growth and maturation of Slalom offerings, and set the direction for that growth
• Maintain awareness of industry best practices and business levers for a particular client list and understands how Slalom Practice Areas interact
• Lead and oversee project delivery quality of all sold/managed engagements
• Facilitate client satisfaction surveys (where applicable)
• Manage a sales pipeline, generating and leading new sales opportunities for Slalom and responding to client RFP responses and service requests
• Ensure the proper administrative controls are in place and adhered to on the account, including the management of client charge codes, billing, and internal administration
  
  

What You’ll Bring

• Prior consulting/services experience selling and managing a client revenue portfolio
• Prior delivery experience including programme and project management
• Ability to establish and nurture executive-level client relationships
• Possess business and technical acumen necessary to envision and define client solutions in partnership with Practice Leaders
• Previous P&L responsibilities for accounts
• Ability to communicate effectively and tactfully across all levels of the organisation
• Excellent negotiation, conflict management, problem solving and decision-making skills
• Consistent track record of client/employee satisfaction
  
  

Our Values

Our culture and values reflect each individual Slalomer. We are dedicated to encouraging workplace diversity and ensuring all our people, from any background can contribute to their full potential. We wish to build a team that echoes the diversity of the communities we serve, and our values are an active part of our every-day, guiding our decisions.

What keeps us here?

Our New Zealand office knows the important of a good work/life balance. We have the freedom to be ourselves when life gets in the way. We make a big effort to bring everyone together and allow space when space is needed. We believe in helping each other thrive in work and life and are proud to invest in benefits that include holistic wellbeing, meaningful allowances and investment in our team’s professional, technical and personal growth. It’s an exciting time to be one of our foundational members, getting involved in setting up our ‘Kiwi’ values and culture and what makes us uniquely Slalom NZ!

Slalom is an equal opportunity employer and welcomes all qualified applicants. Slalom does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.